Integrated Delivery Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee programs that deliver and support intricate product solution implementations.

• Act as the primary contact for delivery concerning designated clients.

• Collaborate with client-facing teams to outline solution scope and deadlines.

• Direct delivery teams in creating unified delivery plans that encompass both onshore and offshore product delivery teams.

• Manage integrated delivery across all areas of the program.

• Monitor end-to-end solution gaps and dependencies; promote accountability and resolution strategies.

• Provide daily and weekly status updates to leadership and escalate any blockers.

• Lead integrated workstreams and eliminate barriers.

• Identify opportunities for process enhancements.

• Facilitate collaboration among engineering, product, and operations teams to implement lessons learned and product enhancements.

• Troubleshoot issues and offer resolutions during deployments and operational rollouts.

• Champion continuous improvement within support processes.

• Assist in pre-sales deal analysis and cost estimation across delivery domains.

• Coordinate with business stakeholders and delivery teams throughout the implementation phase and post-go-live support.

⛳️ Requirements

• Over 10 years of experience in Program Management for large-scale software implementations.

• More than 6 years of experience in the Healthcare sector (Medicare/Medicaid/Pharmacy).

• Excellent communication abilities with the capacity to collaborate across multiple VPs and delivery areas.

• Experience in the product development lifecycle and technical support.

• Strong project management skills, including planning, execution, and stakeholder management.

• Solid technical background with a capability to comprehend solution architecture.

• Experience in supporting Medicaid and Pharmacy product development and operations.

• Familiarity with regulatory CMS requirements.

• Solution-oriented mindset and the ability to excel in a fast-paced environment.

• Capacity to work autonomously.

• Proficient problem-solving skills.

• Video cameras are required to be utilized during all interviews and throughout the initial week of orientation.

🏝️ Benefits

• Flexible vacation policy.

• Educational assistance.

• Leadership and technical development academies.

• 401(k) employer match.

• Comprehensive health benefits.

• Opportunities for career advancement.

• Work flexibility.

• Opportunities for travel as part of your work (0-10%).