Program Manager – Contingent Workforce

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and enhance governance, policy, and program frameworks for Instacart's contingent workforce.

• Implement the Beeline VMS and Monument MSP platform to create a scalable, governed program.

• Create governance frameworks, standard operating procedures, and accountability mechanisms.

• Act as the primary liaison for Monument and Beeline in managing the approved supplier network.

• Oversee the onboarding and offboarding of suppliers, ensuring adherence to rate, compliance, and worker-classification standards.

• Collaborate with Legal and Accounting to put into practice worker-classification and tenure-management policies.

• Ensure that policies are prepared for SOX audits and enhance program controls.

• Promote organizational adoption through effective communication, training, and enablement resources.

• Direct the roadmap for international growth through a centralized EOR, platform improvements, and enhanced spend reporting.

• Coordinate with Finance, Legal, Accounting, IT, and various stakeholders.

⛳️ Requirements

• Over 7 years of experience in program management, operations, or workforce management.

• Proven history of establishing programs from the ground up in dynamic, rapidly changing environments.

• Experience in managing vendor or supplier relationships, preferably in staffing, MSP, or VMS settings.

• Strong skills in process development.

• Demonstrated ability to foster cross-functional alignment among Finance, Legal, HR, and business stakeholders.

• Comfortable leading a newly initiated program and developing its operational playbook.

• Outstanding communication and influencing capabilities, including at the executive level.

• Preferred: experience with contingent workforce management platforms such as Beeline, SAP Fieldglass, or Workday, or with MSP programs.

• Preferred: understanding of employment law, worker classification, or SOX compliance in an HR or workforce setting.

• Preferred: experience in HR, Talent, or People Operations.

• Preferred: experience managing international workforce programs or EOR engagements.

🏝️ Benefits

• Flexible work location: home, office, or coffee shop.

• Regular in-person events.

• New hire equity grant.

• Annual refresh grants.

• Market-competitive compensation and benefits.