Program Manager

This is a fully remote position, open to applicants in Colorado, +8 more states.

📋 Description

• Responsible for the Responsibility, Authority, and Accountability (RAA) for the delivery and successful execution of every project scope within technical, schedule, budget, cost, and quality commitments.

• Provides leadership across the Program.

• Encourages team input to facilitate the quick resolution of issues.

• Coaches team members and provides feedback/rewards based on performance indicators.

• Establishes objectives and goals, directing the program and project teams in areas related to customer concerns, potential scope changes, and risk assessment.

• Facilitates the implementation of program management processes throughout the organization.

• Manages effective communications with customers.

• Serves as the primary Program interface with the customer.

• Enhances organizational responsiveness to customer requirements.

• Communicates and manages customer expectations and contractual commitments within the business.

• Ensures that standard program management processes are utilized and provides adequate support to program and project teams by coordinating Program Management reviews, preparing, and publishing PM metrics and reports.

• Maintains Focus KPI metrics for the program, including quality, technical performance, and delivery throughout all assigned product lifecycle phases.

• Effectively manages program risks.

• Leads customer teams in defining project risks and proactively identifies risk mitigation actions.

• Coordinates all risks and requirements of the program into a cohesive integrated entity by planning, controlling, and integrating all projects into the programs, measuring all elements to ensure requirements and goals are successfully met.

• Ensures that an effective change management process is utilized.

• Provides monthly program updates (Program Status Report – Green/Yellow/Red) regarding the current situation related to contractual milestones and problem/high-risk areas (e.g., technical, cost, and schedule).

• Offers updates to business units as well as divisional and group levels.

• Manages the team to effectively support customer contract terms and SLAs.

• Owns the execution of operational SLA delivery and escalations.

• Drives the Quarterly Business Review (QBR) process with the assigned customer account.

• The Program Manager will oversee quarterly pricing updates on existing programs.

• Full responsibility for the continuous improvement of customer relationship performance metrics and customer satisfaction.

• Coordinates and drives the New Product Introduction (NPI) process, including the timely completion of a formal cross-functional Design Review.

• Ensures the NPI process meets customer expectations regarding timing and quality.

• Maintains the NPI log to track the status of NPI projects against customer request dates and company promised dates.

• Proactively updates team members on schedule issues and concerns.

• Drives the development activities until formal transition to operations is complete.

⛳️ Requirements

• A minimum of 6 years of Project Management experience or a combination of 6 years in Project Management and Project Engineering experience with technical product development projects.

• At least 6 years of experience in phase gate development and integrated master scheduling (IMS).

• Candidates must be legally authorized to work in the United States without company sponsorship now or in the future.

• Bachelor’s degree in a related field.

🏝️ Benefits

• Health, dental, and vision coverage.

• Employer-paid and supplemental life insurance.

• Short- and long-term disability insurance.

• Generous paid time off and holiday pay.

• Monthly remote work stipend (for qualified remote employees).

• 401(k) investment plan with an employer match of up to 4%.

• Education support program.

• Safety eyeglasses/shoe reimbursement.

• Referral bonuses.

• Bonus plan for all full-time employees.