Program Manager, AI & Data

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee intricate AI and data initiatives, acting as the main liaison for client sponsors and partners.

• Ensure successful project delivery and favorable client outcomes.

• Convert client strategies into detailed roadmaps and cohesive delivery plans across geographically diverse teams.

• Collaborate with technical delivery leads, architects, and engineers to align project execution with business objectives and measurable benefits.

• Take charge of engagement financials, which include budget management, burn rates, margins, forecasting, utilization, and change control.

• Mitigate risks and variances by employing delivery metrics.

• Establish strong relationships with senior clients, partners, and technical stakeholders.

• Deliver succinct status updates and create executive-ready narratives.

• Navigate through ambiguity, conflicting priorities, and challenging trade-offs with data-driven recommendations.

• Manage project risks and customer escalations comprehensively in collaboration with delivery and sales teams.

• Identify opportunities to enhance phData services, including AI and analytics offerings, within current accounts.

• Provide account health assessments that include financials, project status, AI adoption metrics, and significant obstacles.

• Mentor Project Managers and consultants.

• Contribute to the advancement of AI-enhanced delivery methodologies.

⛳️ Requirements

• Demonstrated experience in leading client-focused programs and engaging directly with executive stakeholders.

• Over 5 years of Technical Program / Program Management experience in a consulting or professional services setting.

• Proven track record in managing timelines, scope, budgets, and resources for data and AI-related programs.

• Expertise in managing multi-workstream initiatives across data platforms, analytics, cloud environments, and/or AI/ML.

• Strong understanding of Agile/iterative delivery methodologies and a solid grasp of Waterfall practices.

• Background in AI, data, and analytics projects.

• Familiarity with contemporary data stacks such as Snowflake, AWS/Azure/GCP, as well as modern BI and ML/LLM platforms.

• Proven ability to manage performance across a project portfolio, ensuring billable utilization and overseeing multiple clients simultaneously.

• Proficiency in tools such as Jira, Azure DevOps, MS Project, and Excel.

• Excellent skills in technical writing and documentation.

• Experience leading remote teams across various geographical locations.

• Bachelor’s degree in IT or a related technical discipline.

• PMP and CSM certifications are highly desirable.

• Willingness to travel up to 10% per month.

🏝️ Benefits

• Remote-first work culture.

• Autonomy over work with trust to achieve results.

• Supportive and inclusive work environment.

• Equal opportunity employer.

• Accommodation assistance for individuals with disabilities.