Program Manager, AI Adoption & Enablement

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Lead and promote employee awareness, adoption, and effective use of AI-enabled tools and workflows within the Lender Division.

• Serve as the main point of contact for stakeholders in the Lender Division AI Center of Excellence.

• Organize AI enablement programs, employee engagement initiatives, onboarding processes, and communications.

• Collaborate with operational and business leaders to pinpoint opportunities for AI integration.

• Assist in the development and dissemination of AI training materials, internal documentation, FAQs, and best practices.

• Collect employee feedback, insights on adoption, operational challenges, and opportunities for enhancements.

• Aid in establishing and promoting standards for responsible AI usage, governance practices, and operational guidelines.

• Foster a culture of innovation, continuous learning, and operational excellence through AI.

• Coordinate operational AI projects, employee enablement initiatives, and strategic business programs across various teams.

• Monitor timelines, deliverables, risks, dependencies, action items, and milestones related to adoption.

• Facilitate meetings, stakeholder communications, project updates, and follow-up actions.

• Maintain comprehensive project documentation, implementation plans, governance workflows, and materials for operational readiness.

• Support organizational change management activities tied to AI implementation.

⛳️ Requirements

• Bachelor’s degree in Business, Operations, Communications, Marketing, Organizational Development, Project Management, or a related field.

• 3–6+ years of experience in program management, employee enablement, operational coordination, change management, training coordination, or similar roles.

• Proven experience in coordinating cross-functional initiatives that involve multiple business stakeholders.

• Excellent communication, organizational, facilitation, and stakeholder management abilities.

• Experience in supporting organizational change initiatives, training programs, or employee engagement efforts.

• Capability to juggle multiple priorities and adapt swiftly in a dynamic environment.

• Strong attention to detail, follow-through, and skills in operational coordination.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401k

• PTO/paid sick leave

• Employee stock purchase plan