Program Management Director

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Create and execute processes for customer Proof-of-Concepts (PoC), solution delivery, and AI design partnerships.

• Oversee the PoC workflow, collaborating closely with our account teams, solution architects, and solution engineers to manage scope, success metrics, and other vital elements of the presales phase.

• Develop autonomous AI solutions that enhance our customer lifecycle, spanning from presales to operations.

• Establish and oversee delivery processes in dynamic and evolving environments, often for programs where scope and outcomes progress over time.

• Advance our deal desk to facilitate Request For Proposals (RFP) responses, statements of work, and additional proposals that our account teams require to aid the sales process.

• Collaborate with our professional services team to offer ongoing leadership and mentorship to our technical project managers.

• Conduct retrospectives at the end of various presales activities, such as PoCs and RFP responses.

• Ensure robust financial and commercial management of projects, including scope oversight, change management, and awareness of margins.

• Promote clear, concise communication across all organizational levels, including with executive stakeholders.

• Contribute to account expansion by identifying follow-on opportunities and assisting in the formulation of new engagements.

• Continuously enhance delivery practices, providing structure where necessary while allowing for flexibility to innovate.

⛳️ Requirements

• Over 10 years of experience managing large-scale client-facing projects in a professional services or consulting context.

• Bachelor’s degree in business or operational management.

• Project Management Professional (PMP) certification or equivalent.

• Demonstrated experience in delivering product-based software solutions to large enterprises, where you have led complex, cross-functional programs with distributed teams.

• Proficient in creating and utilizing AI agents to enhance work processes.

• Strong client engagement skills with the ability to influence stakeholders and act as a trusted advisor.

• Excellent communication, organizational, and problem-solving abilities, along with a proactive approach to risk identification and mitigation.

• A pragmatic, outcome-focused mindset – prioritizing value delivery over mere task management.

• Comfortable operating in fast-paced environments where requirements and solutions are iteratively defined and refined alongside project delivery.

🏝️ Benefits

• Collaborate with a well-established Silicon Valley leader in the cloud infrastructure sector.

• Work alongside exceptionally passionate, talented, and engaging colleagues, aiding Fortune 500 and Global 2000 clients in implementing next-generation cloud technologies.

• Be involved in groundbreaking, open-source innovation.

• Flourish in the energetic atmosphere of a young company that values openness, collaboration, risk-taking, and continuous growth.

• Internship offers a chance to blend work with education.

• Opportunities for professional development and training.

• Participate in conferences and working groups.

• Enjoy a modern, bright office centrally located and close to public transportation.

• Customized workstation options (macOS, Windows, Linux).

• Engage in company outings, happy hours, hackathons, and tech talks.

• Receive a competitive compensation package along with a robust benefits plan.