Professional Services Strategy – Operations Manager

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Serve as the essential operational support for Professional Services programs

• Enhance team productivity by optimizing workflows

• Introduce automation and AI-driven solutions

• Collaborate closely with Salesforce administrators

• Assist in core administrative functions of Professional Services

• Develop and refine the reporting suite for PS leadership

• Work in partnership with Finance and RevOps to ensure alignment

• Perform in-depth analyses on financial and program performance

• Serve as the primary resource for PS systems and analytics

⛳️ Requirements

• Minimum of 4 years of experience in operations within the enterprise software sector

• Possess a builder’s mindset with experience in system configuration

• Demonstrate curiosity and analytical skills in deriving data insights

• Strong emphasis on accuracy and maintaining data integrity

• Excellent communication skills and a collaborative approach

• Proficient in Google Sheets and Google Slides

• Working knowledge of SQL

• Ability to work independently with Tableau reporting and SQL (preferred)

• Familiarity with AI automation platforms such as Claude and N8N (preferred)

🏝️ Benefits

• Comprehensive healthcare benefits

• 401(k) retirement plan

• Short-term and long-term disability benefits

• Basic life and AD&D insurance

• Performance-based bonuses