Professional Services Consultant

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Organize training schedules in collaboration with district contacts and internal teams.

• Provide both virtual and in-person professional development sessions for educators, administrators, and support staff.

• Tailor training content, delivery methods, and pacing to meet the needs of the audience, their experience levels, and the objectives of the district.

• Offer follow-up resources, coaching, and instructional support.

• Ensure alignment of professional learning opportunities with district implementation plans and priorities.

• Assist district partners and educators throughout their customer journey and lifecycle.

• Establish strong relationships with teachers, instructional leaders, and district stakeholders.

• Act as a subject matter expert in literacy instruction, program implementation, and instructional best practices.

• Track and monitor implementation and adoption data.

• Maintain effective communication with district partners in a timely manner.

• Analyze training surveys, participant feedback, and engagement metrics.

• Modify training methods, content, and pacing based on participant feedback.

• Monitor participation, completion, and engagement, sharing insights with Regional Engagement Managers.

• Provide training insights for account updates, implementation planning, and renewal discussions.

• Collaborate with teams in Customer Success, Sales, Product, and other internal departments.

• Share instructional observations and feedback from the field.

• Help ensure consistency and quality across all professional learning engagements.

⛳️ Requirements

• Must reside within the Washington, D.C., Maryland, or Virginia (DMV) area, within 30 minutes of Prince George's County, Maryland.

• Bachelor's degree in Education, Literacy, or a related discipline.

• A minimum of 3 years of experience in professional development, training, instructional coaching, or educational services.

• Extensive knowledge of literacy instruction, structured literacy, and the Science of Reading.

• Proven experience in facilitating professional learning for educators and district leaders, both virtually and in person.

• Background in supporting the implementation of instructional programs or educational technology in school or district contexts.

• Familiarity with adult learning principles and the ability to tailor training for various audiences.

• Capability to convert instructional concepts into actionable classroom strategies.

• Experience utilizing feedback, surveys, or participation data to assess and enhance training effectiveness.

• Excellent presentation, communication, relationship-building, and organizational skills.

• Ability to manage multiple training sessions and collaborate effectively across teams.

• Willingness and ability to travel up to 75% of the time.

• Preferred: experience working directly with K–12 school districts and educators.

• Preferred: background in instructional coaching, professional learning, or literacy intervention.

• Preferred: familiarity with CRM systems, training platforms, or reporting tools.

• Preferred: experience in supporting large-scale or multi-school instructional implementations.

🏝️ Benefits

• Competitive 401(k) plan with company matching.

• Comprehensive Medical, Dental, and Vision insurance coverage.

• Paid Time Off for rest and relaxation.

• Employee Discount Program and partner savings.

• Continuous professional development and investment in learning.

• Wellness initiatives that promote physical, mental, and emotional well-being.

• Evolving benefits shaped by the feedback and values of team members.

• Fully remote work arrangement available.