Professional Services Consultant

This is a fully remote position, open to applicants in Colombia, +2 more countries.

📋 Description

• Collaborate with both internal and external stakeholders to comprehend business needs and technical limitations.

• Offer remote and onsite technical consultancy throughout the solution, transition, and delivery stages.

• Formulate strategies for solutions, transitions, and deliveries that align with enterprise architecture principles.

• Evaluate existing systems and processes to identify technical requirements and potential obstacles.

• Design and architect solutions that are scalable, secure, and efficient.

• Work alongside project teams to ensure implementation aligns with the overall strategy.

• Conduct reviews and assessments for architecture compliance.

• Provide guidance and support to development teams during implementation.

• Keep abreast of industry trends and emerging technologies.

• Educate customers on the configuration, monitoring, and operation of Fortinet solutions.

• Generate technical documentation, including design summaries, configuration details, and as-built documentation.

• Facilitate knowledge-transfer sessions for customer technical teams.

⛳️ Requirements

• Strong technical proficiency in system architecture and design.

• Capability to analyze and resolve complex technical issues.

• Detail-oriented with a systematic approach to problem-solving.

• Excellent professional demeanor, customer-facing presence, and a consulting mindset.

• Effective communication skills, suitable for both technical and non-technical audiences.

• Ability to juggle multiple engagements and priorities.

• Familiarity with cybersecurity hardware, systems, and infrastructure.

• Understanding of Cloud Security, Web App Security, Email Security, Network Security, LAN/WAN/WLAN, Identity Services, Endpoint Security, and IoT Security.

• Relevant industry experience in NGFW and at least four listed security technologies.

• Experience in developing Statements of Work (SOWs), Low-Level Designs (LLDs), and High-Level Designs (HLDs).

• Proven track record as a Professional Services Architect, Consultant, or Pre-Sales Engineer.

• Bachelor's or University degree in Computer Science, Information Technology, or equivalent experience.

• Flexibility to accommodate customer time zones and working hours.

• Proficiency in Spanish and English; knowledge of Portuguese is a plus.

🏝️ Benefits

• Primarily remote work.

• Flexible working hours from Monday to Friday.

• Reasonable accommodations for qualified individuals with disabilities.

• Equal opportunity employment.