Professional Services Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collaborate with both internal teams and external partners to grasp business needs and technical limitations throughout the solution, transition, and delivery stages.

• Deliver remote and onsite technical consulting expertise in formulating strategies for solutions, transitions, and deliveries that adhere to enterprise architecture principles.

• Evaluate existing systems and processes, pinpointing technical necessities and possible obstacles during the transition and delivery phases.

• Assist in the design and architecture of scalable, secure, and efficient solutions.

• Partner with project teams to ensure that implementations are in alignment with the broader strategy.

• Perform reviews and assessments to ensure compliance with architectural principles and best practices.

• Mentor and assist development teams throughout the solution implementation process.

• Remain updated on industry trends and new technologies.

• Educate clients on the configuration, monitoring, and operation of Fortinet solutions.

• Create technical documentation, including design summaries, configuration specifics, and as-built records.

• Conduct knowledge-transfer sessions for customer technical teams to guarantee operational readiness.

⛳️ Requirements

• Strong technical knowledge in system architecture and design.

• Capability to analyze and resolve complex technical issues.

• Detail-oriented with a systematic approach to problem-solving.

• Exceptional customer-facing skills, professionalism, and a consulting mindset.

• Proficient communication abilities, capable of articulating technical concepts to both technical and non-technical audiences.

• Skillful in managing multiple projects and priorities effectively.

• Familiarity with cybersecurity hardware, systems, and infrastructure.

• Knowledge of Cloud Security, Web Application Security, Email Security, Network Security, LAN/WAN/WLAN, Identity Services, Endpoint Security, and IoT Security.

• Relevant industry experience in NGFW and at least four of the following: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN), or other cloud-based technologies.

• Experience in developing Statements of Work (SOWs), Low-Level Designs (LLDs), and High-Level Designs (HLDs).

• Demonstrated experience as a Professional Services Architect, Consultant, or Pre-Sales Engineer.

• Relevant networking and/or security certifications such as NSE, CISSP, GIAC, CCNP, CCIE, or CCFA are advantageous.

• Flexibility in working hours to accommodate customer time zones.

• Bachelor's or University degree in Computer Science, Information Technology, or equivalent experience.

• Experience in implementing, supporting, and operating Fortinet products is highly desirable.

• Proficiency in Portuguese and English; Spanish is a plus.

🏝️ Benefits

• Primarily work from home.

• Flexible working hours from Monday to Friday.

• Equal opportunity employer.

• Reasonable accommodations for qualified individuals with disabilities.