Professional Services Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a significant volume of client service requests and administrative duties while adhering to established service level standards.

• Coordinate and monitor Chapter 7 bankruptcy case activities, administrative responsibilities, and service deliverables until case closure.

• Act as the primary contact for trustees, attorneys, debtors, creditors, and clients.

• Evaluate bankruptcy petitions, schedules, statements, claims, court filings, and supporting documents.

• Assist with asset evaluation, claims management, notifications, distributions, reconciliations, and case finalization.

• Analyze information related to bankruptcy cases and support engagements with trustees and clients.

• Track court deadlines, meeting schedules, claims bar dates, distribution timelines, and case milestones.

• Aid clients with professional service needs and complex bankruptcy-related challenges.

• Prepare and maintain case records, reports, correspondence, and other documentation.

• Assist with service estimates, pricing details, invoices, and billing documentation.

• Keep records of client interactions, project status, and completed tasks.

• Collaborate with internal teams on case administration, procedural adherence, and regulatory compliance.

• Generate reports, oversee workloads, and provide updates on service activities, case statuses, and productivity metrics.

• Identify process enhancements to reduce risks, boost efficiency, improve service quality, and strengthen operational performance.

• Engage in training, team meetings, and continual professional development activities.

⛳️ Requirements

• Bachelor's degree preferred or an equivalent combination of education and experience.

• A minimum of 2+ years in Chapter 7 bankruptcy administration is required.

• Strong understanding of bankruptcy procedures, including court filings, claims management and objections, asset administration, distributions, case closure, trustee operations, and case management workflows.

• Experience in reviewing bankruptcy petitions, schedules, statements, court dockets, and filings.

• Preferred experience supporting bankruptcy trustees, law firms, financial institutions, or bankruptcy service providers.

• Familiarity with PACER, bankruptcy court procedures, claims management systems, and bankruptcy case management software.

• Experience in asset liquidation support, distribution and reconciliation processes, notices and certificates of service, and scheduling and administering 341 meetings.

• Strong organizational, analytical, problem-solving, and time management abilities.

• Excellent verbal and written communication skills with a dedication to exceptional customer service.

• High attention to detail and accuracy.

• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.

• Preferred experience with case management, ticketing, CRM, workflow, or related business systems.

• Ability to work independently and collaborate effectively with cross-functional teams.

• Successful completion of a credit check, criminal background check, and pre-employment drug screening, including marijuana testing.

• Must fulfill U.S. employment eligibility verification requirements.

🏝️ Benefits

• Eligible for an Annual Discretionary Cash Bonus Target: 5%.

• Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 5%.

• Medical, Dental, Vision, and Life Insurance.

• Paid Sick Leave.

• 3 weeks’ Vacation.

• Holidays (about 11 per year).

• HSA or FSA account.

• Other voluntary benefits.

• 401(k) Retirement Savings Plan with Employer Match Program.

• 529 Savings Plan.

• Employee Mortgage Loan Program.

• Free access to an Axos Bank Account with Self-Directed Trading.