Firm Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of essential components of the billing process by reviewing time entries, documenting billable activities and expenses, preparing invoices, and following up on accounts receivable.

• Oversee staff activities and matter workflows to identify errors, missing information, and incomplete steps.

• Ensure leads are effectively captured, tracked, and promptly followed up; maintain accurate CRM data and enhance intake processes.

• Organize administrative priorities, support key workflows, and guarantee that follow-ups are completed.

• Develop and sustain Standard Operating Procedures (SOPs) and repeatable processes to boost consistency, accountability, and efficiency.

• Contribute to the firm's operational excellence and client service, allowing leadership to concentrate on growth and client advocacy.

⛳️ Requirements

• Preferred experience in law firm operations, billing, bookkeeping, or office management; familiarity with legal workflows is a significant advantage.

• Proficient in using Clio or similar practice management software, CRM systems, spreadsheets, and reporting tools.

• Quick to learn new systems.

• Exceptional attention to detail with the ability to manage multiple workflows, identify inconsistencies, and follow through without needing frequent reminders.

• Proficient in clear and professional written and spoken English.

• Confident in communicating with staff, clients, vendors, and insurance providers.

• Capable of recognizing issues early, taking initiative, and independently finding solutions without constant guidance.

• Availability to work U.S. hours.

• Reliable access to necessary technology.

• Proven success working independently in a remote, structured work environment.

🏝️ Benefits

• Significant ownership and the freedom to achieve results without continuous oversight.

• Close collaboration with firm leadership and opportunities for leadership exposure.

• Chance to expand your impact and take on broader operational responsibilities as the firm grows.