Professional Learning Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Create and implement impactful professional development experiences for educators, administrators, and workforce development partners.

• Tailor training and implementation strategies to align with district, CTE (career technical education), and workforce development objectives.

• Act as a subject matter expert on Transfr’s platform, VR systems, and educational resources.

• Offer coaching, onboarding, and ongoing assistance to enhance customer adoption and implementation success.

• Evaluate training data, usage metrics, and stakeholder feedback to assess impact and demonstrate ROI.

• Foster strong relationships with educators, site and district leaders, and state stakeholders as a trusted partner and advisor.

• Work collaboratively across Product, Programs, Sales, Marketing, and Customer Success teams to enhance customer outcomes and implementation practices.

• Represent Transfr professionally during high-profile customer engagements and support ongoing improvement initiatives.

• Assist in quality assurance by testing new features and enhancements.

• Contribute to internal playbooks and best-practice documentation to ensure implementation excellence.

⛳️ Requirements

• 3–5 years of experience as a Professional Learning Specialist in an education technology (EdTech) setting.

• Willingness to travel 50–70% to assist with customer implementations, onboarding, events, and conferences across the Northeast region.

• Must reside in the New York Tri-State Area to effectively meet regional travel and customer engagement requirements.

• Excellent communication, presentation, facilitation, and interpersonal skills, with a proven track record of delivering customer-facing presentations and training sessions.

• Background in education and adult learning, with practical experience in curriculum writing, instructional design, or professional learning development.

• Experience collaborating with educators, site leaders, district administrators, and state-level stakeholders.

• Demonstrated expertise with educational technology, including the ability to independently troubleshoot and support VR headsets, peripherals, and related hardware/software systems to ensure smooth implementation and user experience.

• Capacity to evaluate professional learning effectiveness and provide actionable feedback to enhance implementation outcomes and learner engagement.

• Strong organizational and project management abilities, with the capacity to manage multiple priorities in fast-paced, dynamic environments.

• Proactive and adaptable, thriving in a fast-paced and evolving environment.

🏝️ Benefits

• Medical, dental, and vision insurance

• Annual professional development budget for each employee

• 401(k) savings plan

• Life, AD&D, and disability insurance coverage

• Company-provided laptop and other necessary equipment

• Paid time off (PTO) to support work-life balance

• Paid company holidays

• Company-paid parental leave

• Flexible work arrangements in a remote-first environment with employees across the U.S.