Production Center Manager – Title Operations

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee and administer the daily operations of a Production Center focused on title production processes.

• Manage production workflows and personnel both domestically and internationally.

• Establish and implement both short-term and long-term objectives and goals.

• Utilize technical expertise in process workflow and FAST/electronic imaging systems.

• Achieve business segment targets, evaluate team and management performance, oversee appraisals, salary management, incentives, corrective measures, and recruitment of capable lead candidates.

• Relay updates on production changes, enhancements to processes, and new initiatives.

• Collaborate with the Executive Regional Production Director to formulate strategic plans.

• Ensure clarity of roles and responsibilities among teams through effective goal setting and communication.

• Facilitate problem-solving initiatives and make informed operational decisions.

• Enhance product quality, manage costs, and improve service levels related to customer cycle times.

• Collaborate with the Business Unit Financial Organization and ERPD to optimize unit cost efficiency.

• Conduct analysis on monthly profit and loss and unit cost metrics.

• Recruit, train, and mentor subordinate staff.

• Offer constructive feedback, delegate responsibilities, and recognize training requirements.

• Travel to customer locations as necessary.

• Encourage cross-training and boost outsourcing volumes with global operations.

• Contribute insights on operational strategies and business initiatives.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• A minimum of 6–10 years of experience in title production.

• At least 2 years in a managerial or leadership role.

• Uphold integrity and honesty, with excellent verbal and written communication and presentation abilities.

• Consistently meet deadlines and drive towards achieving results.

• Strong skills in customer service.

• Capable of multitasking within a dynamic production setting.

• Effective interpersonal skills; experience with offshore teams is advantageous.

• Proficient in Excel and other Microsoft Office applications.

• Competent in using FAST and Crystal Reports.

• Familiarity with process workflows and electronic imaging databases such as DATATREE and DATATRACE.

• Willingness to travel to customer sites as required.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k retirement plan.

• Paid time off and sick leave.

• Employee stock purchase program.

• An inclusive workplace culture.

• Equal opportunity employment.