Product Owner – ABS Commercial

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• You will take charge of a prioritized improvement backlog aimed at streamlining operational and customer-facing processes to be simpler, quicker, and more reliable.

• Collaborating with stakeholders throughout the organization, delivery teams, solution architects, and IT analysts, you will structure demand, guide trade-offs, and ensure work remains focused on desired outcomes.

• Manage the improvement backlog: oversee intake, shape demand, prioritize tasks, and ensure clear visibility of the roadmap.

• Lead discovery sessions with stakeholders: collaborate with Analysts to understand business operations, identify root causes, and define actionable outcomes.

• Convert requirements into epics/features/user stories complete with clear acceptance criteria and measurable success indicators.

• Coordinate delivery within an agile framework, managing dependencies and ensuring stakeholder alignment.

• Collaborate with architects and engineers to develop solutions that are practical, maintainable, and scalable.

• Promote adoption through effective communication, readiness planning, feedback mechanisms, and ongoing improvement.

• Monitor outcomes and benefits with Business Stakeholders (what improved, how we measure it, and what steps to take next).

⛳️ Requirements

• Strong understanding of how commercial and operational processes function end-to-end (order, fulfillment, inventory, customer service, planning, etc.).

• Experience with enterprise systems like ERP and/or CRM, along with the confidence to work with data, workflows, and process design.

• Familiarity with automation technologies (e.g., workflow automation, RPA, low-code, or similar) and their role in driving real operational change.

• Proven skill in prioritizing tasks, clarifying trade-offs, and following through to delivery and adoption.

• Strong stakeholder management and effective communication skills — capable of aligning diverse perspectives and maintaining momentum.

🏝️ Benefits

• Performance-related bonus.

• 25 days of holidays plus Bank Holidays.

• Pension plan.

• Health cashback scheme.

• Employee Assistance Program.

• Employee share plan.

• Flexible Working Policy (where appropriate/practicable).

• Enhanced maternity leave: 12 weeks at full pay, followed by 4 weeks at 50%, followed by statutory maternity pay.

• Comprehensive Learning & Development program, including career development programs, access to Genus University, and Mango (language courses).