Product Ops, Mid-level

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design and uphold dashboards in Metabase to monitor key performance indicators for each product segment.

• Collaborate with the data team to configure events and funnels in Mixpanel.

• Develop reusable analysis templates for both exploratory and post-launch validation purposes.

• Ensure that every feature deployed to production is equipped with appropriate tracking mechanisms prior to launch.

• Serve as the primary operational liaison with the data team to prioritize product analytics requests.

• Establish and uphold Jira usage standards, including issue types, required fields, workflows, and boards specific to each product area.

• Document discovery and delivery processes, ensuring team knowledge remains current and accessible.

• Conduct periodic audits of Jira health and suggest enhancements to workflows.

• Assist the Product Manager in tracking progress and generating reports for stakeholders.

• Create and uphold product documentation standards, including PRDs, retrospectives, and decision logs.

• Prepare exploratory analyses that inform Product Owner prioritization.

• Establish benchmarks for user behavior prior to launching new initiatives.

• Monitor experiment outcomes and launch results, providing executive summaries for the team.

• Identify potential opportunities or risks in the data and proactively communicate them to the Product Manager and Product Owners.

⛳️ Requirements

• Prior experience on a product team as a Product Owner, product analyst, or product operations specialist.

• Proficiency in BI tools beyond Metabase, such as Looker, Power BI, or similar platforms.

• Familiarity with additional product analytics tools, including Amplitude, Heap, and FullStory.

• Experience with documentation tools like Notion or Confluence.

• Background in a scaled environment with multiple concurrent product areas and teams.

🏝️ Benefits

• Psychotherapy services.

• Vacation bonus.

• No dress code policy.

• Partnership with SESC.

• Access to an e-learning platform.

• Refuturiza program.

• Maternity kit for expectant mothers.

• Life insurance coverage.

• Cartão de Todos (health discount card).

• Day off for birthdays.

• Unimed health plan with co-payment options.

• Workplace exercise program.

• Childcare subsidy for mothers with children up to 12 months old.

• Ferias & Co program.

• Meal/food allowance of BRL 31.00 for each working day, including during vacation.

• Gympass/Wellhub membership.