Product Manager – Website Building

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Spearhead the discovery, definition, and delivery of designated product features and enhancements across themes, blocks, patterns, templates, and associated website-building functionalities.

• Create product requirements, user stories, acceptance criteria, and accompanying documentation.

• Manage and prioritize the product backlog for designated areas.

• Deconstruct complex or unclear problems into distinct, actionable deliverables while identifying questions, dependencies, and risks.

• Provide client and market insights, options, and recommendations for roadmap and planning discussions.

• Acquire practical knowledge of WordPress and utilize the products directly to comprehend client workflows and usability.

• Keep track of competitive, industry, WordPress, and web development trends.

• Collect client insights from support interactions, community discussions, reviews, feature requests, conversations, and product data.

• Engage in client interviews, usability testing, feedback sessions, prototypes, beta programs, and validation activities.

• Collaborate with Engineering and Design throughout the development process.

• Participate in planning, refinement, review, and retrospective activities.

• Assist in release readiness, acceptance testing, compatibility, documentation, release notes, and support communications.

• Assess product performance post-release and suggest enhancements.

• Aid in pricing, packaging, go-to-market, and product launch initiatives.

• Monitor product KPIs such as adoption, activation, conversion, retention, support contacts, and client satisfaction.

• Support product instrumentation and reporting.

• Engage with support channels, community forums, and other client feedback sources.

• Represent the company professionally in relevant industry and community forums.

• Develop product management skills and assume increasing proficiency and responsibility.

• Perform other related duties as assigned.

⛳️ Requirements

• Proven experience in product management or a similar role that involves product development, web development, design, technical support, quality assurance, project coordination, or equivalent responsibilities.

• Hands-on experience in building or managing websites using WordPress, including practical knowledge of the block editor, themes, and site or page design.

• Strong communication skills to articulate requirements, user stories, summaries, or other documentation clearly.

• Ability to organize ambiguous challenges into structured, prioritized, and actionable tasks.

• Effective collaboration skills with Engineering, Design, and other cross-functional teams.

• Demonstrated capability to gather and integrate client feedback into product or project decisions.

• Ability to analyze and interpret product data, utilizing available information to back recommendations.

• Capacity to evaluate user experience and product factors, conveying clear recommendations.

• Eagerness to enhance knowledge of the commercial and business aspects of product management.

• Experience with the WordPress block editor, including block patterns, template editing, and site-wide design settings.

• Familiarity with page builders, block plugins, theme frameworks, or similar website-building technologies.

• Working knowledge of HTML, CSS, or JavaScript.

• Awareness of web performance and accessibility considerations.

• Experience collaborating with agencies, freelancers, small businesses, or other organizations involved in website building.

• Familiarity with plugin or theme products, including both free and paid offerings, licensing, and product updates.

• Experience supporting beta programs, client research, product launches, or similar product initiatives.

• Active participation in WordPress, web development, design, or related professional communities.

🏝️ Benefits

• Approved remote work environment.

• Reasonable accommodations for qualified individuals with disabilities.

• Opportunities for professional development in product management capabilities.

• Constructive feedback to enhance product knowledge, effectiveness, and decision-making.