Product Manager – Merchant Experience

📋 Description

• Take charge of the merchant-facing elements of our platform across both the US and Canada.

• Act as the primary product owner for the merchant sign-up process, sign-in features, the merchant dashboard, and payout functionalities.

• Collaborate closely with our Sales and Business Development teams to transform merchant acquisition momentum into a product experience that effectively converts, retains, and scales.

• Oversee quarterly planning, prioritization, and decision-making regarding the merchant-side roadmap.

⛳️ Requirements

• 3–5 years of product management experience in delivering B2B or merchant-focused software within a fintech, marketplace, payments, or SaaS organization.

• Excellent written and verbal English skills; adept at leading discussions with stakeholders in the US and Canada.

• Experience in at least one of the following areas: onboarding, dashboard or self-service admin products, or payments and payouts.

• Familiarity with Buy Now Pay Later (BNPL), lending, or payments products is highly advantageous.

• Proficient in SQL with the capability to read code (you don't need to write it, but you'll need to understand it).

• Proven history of collaboration with Sales and Business Development as key commercial partners.

• Comfortable using AI tools as part of daily operations—not just as a novelty; we encourage candidates to showcase their AI workflows during the interview process.

🏝️ Benefits

• Health insurance

• Flexible working hours

• Paid time off