
Product Manager – Merchant Experience
Posted 1 day ago

Posted 1 day ago
• Take ownership of the merchant-facing aspects of our platform in the US and Canada.
• Oversee the processes for merchant sign-up, sign-in, and the management of the merchant dashboard.
• Collaborate with Sales and Business Development teams to improve the product experience.
• Manage merchant onboarding and payouts, including the collection of KYB and reconciliation processes.
• Utilize AI tools to draft PRDs, create user stories, and conduct data analysis.
• 3–5 years of experience in product management, specifically in shipping B2B or merchant-facing software within a fintech, marketplace, payments, or SaaS environment.
• Excellent written and verbal English skills; able to confidently lead discussions with stakeholders based in the US and Canada.
• Proven experience with at least one area: onboarding, dashboards, self-service admin products, or payments and payouts.
• Familiarity with Buy Now Pay Later (BNPL), lending, or payment products is highly advantageous.
• Comfortable working with SQL and capable of reading code (you don’t need to write it, but the ability to understand it is essential).
• A solid history of collaboration with Sales and Business Development as primary commercial partners.
• Proficient in using AI tools as a core part of your daily workflow, rather than as a novelty; candidates are encouraged to demonstrate their AI workflows during the interview process.
• Flexible work arrangements.
ITW
Iron Mountain
Akamai Technologies
Sowelo Consulting sp. z o.o. sp. k.
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