📋 Description

• Take ownership of the merchant-facing aspects of our platform in the US and Canada.

• Oversee the processes for merchant sign-up, sign-in, and the management of the merchant dashboard.

• Collaborate with Sales and Business Development teams to improve the product experience.

• Manage merchant onboarding and payouts, including the collection of KYB and reconciliation processes.

• Utilize AI tools to draft PRDs, create user stories, and conduct data analysis.

⛳️ Requirements

• 3–5 years of experience in product management, specifically in shipping B2B or merchant-facing software within a fintech, marketplace, payments, or SaaS environment.

• Excellent written and verbal English skills; able to confidently lead discussions with stakeholders based in the US and Canada.

• Proven experience with at least one area: onboarding, dashboards, self-service admin products, or payments and payouts.

• Familiarity with Buy Now Pay Later (BNPL), lending, or payment products is highly advantageous.

• Comfortable working with SQL and capable of reading code (you don’t need to write it, but the ability to understand it is essential).

• A solid history of collaboration with Sales and Business Development as primary commercial partners.

• Proficient in using AI tools as a core part of your daily workflow, rather than as a novelty; candidates are encouraged to demonstrate their AI workflows during the interview process.