Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Acts as the internal system administrator for the Liferay environments, including development, QA, and production.

• Manages essential administrative tasks such as user account maintenance, workflows, and other routine responsibilities.

• Oversees Liferay data feeds and various integrations.

• Performs regular internal system audits and prepares for system upgrades.

• Serves as the technical lead for all Liferay-related projects.

• Conducts discovery sessions to gather business requirements for initial and ongoing development projects in Liferay, documenting and organizing them into features, stories, and tasks.

• Understands and documents both current and future state business processes.

• Translates business needs into requirements for a cross-functional software development team (currently an external vendor), making modifications and updates as necessary.

• Collaborates with various internal and external teams to understand clinical and operational data needs, ensuring that solutions are aligned.

• Develops and maintains the product roadmap that outlines product development goals for both the short and long term.

• Assists Product Analyst(s) in managing all help desk tickets and support requests related to the product.

• Aids in training new back-end users in collaboration with Product Analyst(s) as needed.

• Provides product-related data to business development teams.

• Supports Clinical Services in effectively loading and managing content.

• Facilitates testing of new Liferay functionalities and manages their rollouts.

• Supervises the creation of functional, technical, and system design documentation by external vendors, or generates it independently if not completed by the vendor.

• Assists Product Analyst(s) in delivering expert support to end users in managing system and process changes.

• Proposes and oversees the product budget.

• Manages relationships with external vendors and partners involved in product development.

• Ensures that solutions adhere to best practices and fulfill business requirements.

• Monitors and assesses new technologies and features, advising the company on their potential application to the product.

• Reports on analytics regarding platform utilization and functionality.

• Performs additional duties as assigned.

⛳️ Requirements

• Bachelor's degree or equivalent experience (required).

• Degree in Computer Science, Business, Engineering, or a related field (strongly preferred).

• 5+ years of product management or related experience may substitute for degree (acceptable).

• 3+ years of experience in Information Technology (required).

• Experience managing digital experience or horizontal portal platforms, particularly on Liferay DXP (required).

• Familiarity with the Liferay DXP platform, including best practices and functionalities (strong plus).

• Experience using Liferay Analytics (strongly preferred).

• Understanding of the software development lifecycle (preferred).

• JAVA programming experience (preferred).

• Experience with non-profit organizations (strongly preferred).

• Exceptional organizational skills and attention to detail.

• Outstanding written, verbal, and oral communication skills.

• Ability to manage multiple priorities simultaneously.

• Proficient in Microsoft Office applications.

• Willingness to maintain a flexible schedule.

🏝️ Benefits

• Medical, Dental, Prescription Drug Coverage, and Vision.

• 401(k) plan.

• Time off: 2 weeks of paid vacation for full-time employees / 1 week of paid vacation for part-time employees.

• 12 paid sick days annually.

• 11 paid holidays each year.

• Paid Parental Leave.

• Mileage and cell phone reimbursement when applicable.

• Tuition reimbursement and licensure supervision.

• Opportunities for growth and development through continuous training.

• Clinical and administrative advancement opportunities.