Product Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the complete product life cycle, from initial concept to planning, while driving a solution set across Development/Engineering, QA, Sales, and Marketing.

• Prioritize and clarify product requirements to enable precise estimation and swift development of new features.

• Ensure that all requirements are fulfilled to achieve on-time delivery.

• Collaborate with Engineering, Marketing, and Product leadership to create a comprehensive product roadmap that aligns with the company’s vision as well as customer and industry needs.

• Plan, coordinate, and monitor enhancements for product features.

• Act as a representative for both internal and external customers, managing the product from inquiry through to acceptance.

• Achieve high product quality to meet and exceed customer expectations.

• Partner with Sales, Engineering, Services, and Marketing teams to define product features and enhancements.

• Develop products from existing concepts and create new ideas based on data center software experience, along with customer and prospect interactions.

• Refine product feature release requirements in collaboration with Engineering, serving as the primary point of contact for product owners.

• Establish go-to-market strategies and product positioning in conjunction with Marketing.

• Function as both an internal and external product evangelist, facilitating Sales enablement and ensuring successful product launches.

⛳️ Requirements

• Bachelor’s Degree required.

• Minimum of 4 years of experience in software product management, business analysis, or product ownership within an enterprise software application environment.

• At least 1 year of experience in a data center setting.

• Familiarity with enterprise software applications utilized for daily data center operations.

• A minimum of 1 year of experience with Application Programming Interfaces, including REST, SOAP, and OpenAPI.

• Candidates must reside within the Eastern or Central time zones.

• A Master’s Degree in Business, Computer Science, or Engineering is preferred.

• Experience with Configuration Management Databases (CMDB) tools such as ServiceNow CMDB or Cherwell CMDB is preferred.

• Background in IT Operations Management, infrastructure monitoring, and ongoing operations control is preferred.

• Experience in implementing and configuring real-time monitoring, alerting, and reporting for global infrastructure is preferred.

• Knowledge in designing infrastructure monitoring systems is preferred.

• Experience as an Enterprise Agile/Scrum Product Owner is preferred.

• Strong influencing abilities.

• Excellent communication and relationship-building skills.

• A strong team player.

• Willingness to challenge ideas and assumptions to ensure alignment with company and product strategies.

• Highly innovative with the foresight to act decisively on opportunities or challenges.

🏝️ Benefits

• Short-term cash incentives, subject to plan requirements.

• Medical, Dental, and Vision coverage.

• Wellness incentives.

• Retirement benefits.

• Paid vacation days, up to 15 days.

• Paid sick days, up to 5 days.

• Paid personal leave, up to 5 days.

• Paid holidays, up to 13 days.

• Birth and adoption leave.

• Parental leave.

• Family and medical leave.

• Bereavement leave.

• Jury duty leave.

• Military leave.

• Purchased vacation.

• Short-term and long-term disability coverage.

• Life Insurance and Accidental Death and Dismemberment coverage.

• Health Savings Account.

• Health Care Spending Account.

• Dependent Care Spending Account.

• Tuition Assistance.

• 100% remote work opportunity.