Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the roadmap and delivery for a designated product area, collaborating with senior product leadership, and be responsible for the results generated by your efforts.

• Conduct product discovery: engage with clients and internal stakeholders, accurately define problems, and confirm that a problem is worth addressing before allocating engineering resources.

• Create clear product specifications, acceptance criteria, and decision documents that eliminate ambiguity for engineering, design, and client-facing teams.

• Prioritize decisively within your area of responsibility.

• Clearly communicate trade-offs between scope, time, risk, and value, explaining the rationale behind each prioritization choice.

• Work closely with engineering and design from ideation through to launch, ensuring technical feasibility, appropriate scoping, and alignment with business objectives.

• Establish and implement the metrics that indicate whether a feature is effective.

• Utilize data to determine what to enhance, what to rectify, and what to discontinue.

• Manage stakeholder expectations across internal teams and clients, ensuring commitments are realistic and communication is straightforward.

• Treat the regulatory and compliance landscape of payments (including card network rules, PCI DSS, KYC/AML, data residency) as essential product requirements rather than secondary considerations.

• Collaborate with implementation, client success, and delivery teams to guarantee that new capabilities can be configured, sold, supported, and operated at scale.

• Contribute to the product operating system itself by enhancing how we capture intake, differentiate it from committed work, and determine what should be built.

• Recognize product, delivery, and reputational risks early and escalate them before they affect a client.

• Stay informed about the payments and fintech landscape, introducing new approaches, partners, and ideas that strengthen the platform.

• Share your insights and help enhance product practices across the team.

⛳️ Requirements

• Over 3 years of product management experience, ideally in developing B2B, platform, or fintech products.

• A proven history of delivering products or features that positively impacted a business or customer metric, rather than just launching work.

• Strong product discovery capabilities: you can define a problem, create a validation method, and adjust your perspective when the evidence suggests doing so.

• Exceptional written communication skills. You can clearly articulate a trade-off to an engineer, a manager, and a client within the same document.

• Comfortable with technical concepts (APIs, data, system constraints) to engage credibly with engineers.

• Strong analytical abilities and proficient in using data to guide decision-making.

• Capability to function autonomously in an environment of shifting priorities and incomplete information.

• Strong teamwork skills and the ability to align cross-functional teams around a common direction.

• Bachelor's degree in a relevant field, or equivalent experience.

🏝️ Benefits

• Competitive Compensation: We provide a salary package that reflects your experience and contributions.

• Comprehensive Benefits: Enjoy health, dental, and vision coverage, along with paid time off.

• Fully Remote Environment: We are a fully remote company, allowing you to work from anywhere.

• Professional Development: We invest in your growth through ongoing learning opportunities, mentorship, and chances to work with cutting-edge technologies.

• Ownership and Impact: Be a part of a small, agile team where your work has direct and visible impacts on our products and customers.

• Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where everyone’s voice is heard and valued.

• Exciting Fintech Landscape: Join a dynamic industry at the forefront of payments technology, where you’ll tackle complex problems and contribute to innovative solutions that shape the future of fintech.