Product Management Director

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take charge of the comprehensive product vision, strategy, and multi-year roadmap for elements of our Supplier Network, focusing on AI-driven capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.

• Establish and expand two-sided growth loops that enhance buyer demand, supplier engagement, transaction speed, and network effects while preserving marketplace integrity and buyer confidence.

• Direct product strategy for the supplier business, encompassing subscriptions, premium visibility, marketplace access, sourcing events, APIs, and innovative AI-powered premium services.

• Collaborate closely with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to implement high-impact features from concept through launch and iteration.

• Propel product-led growth (PLG) strategies tailored to enterprise procurement processes, balancing rapid execution with long-term platform sustainability and secondary network effects.

• Interact directly with customers and prospects to validate their needs, collect insights, and develop distinctive solutions in supplier profiles, risk, trust, and identity management.

• Set north-star metrics and success frameworks aimed at enhancing network liquidity, activation rates, monetization, retention, and AI-driven business results.

• Keep abreast of emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to ensure Coupa remains a leader in innovation.

⛳️ Requirements

• Over 8 years of product management experience, with senior leadership responsibility for growth, monetization, marketplace, or network products in B2B SaaS firms.

• Demonstrated experience in scaling two-sided buyer and supplier networks (or similar marketplaces/platforms) with a proven history of generating significant revenue and adoption.

• Strong intuition regarding AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).

• Experience working in fast-paced, matrixed organizations with the capability to influence across functions and among executives.

• Data-driven decision-making abilities, exceptional communication skills, and a builder mindset that thrives in ambiguity and high accountability environments.

• Preferred direct experience with spend management platforms like Coupa or comparable solutions (e.g., procurement, payables, or supplier risk management).

• Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in the B2B sector.

• A genuine passion for AI innovation and its potential to revolutionize B2B commerce and supplier ecosystems.

• In-depth knowledge of procurement, spend management, supplier lifecycle, risk management, or supplier information management.

🏝️ Benefits

• Pioneering Technology: At Coupa, we are at the cutting edge of innovation, utilizing the latest technology to empower our customers with enhanced efficiency and visibility in their spending.

• Collaborative Culture: We prioritize collaboration and teamwork, fostering a culture characterized by transparency, openness, and a collective commitment to excellence.

• Global Impact: Become part of a company where your contributions make a global, measurable impact on our clients, the business, and one another.