Product Implementation Solutions Lead, Data & Tech

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee comprehensive technical and operational audits of AdTech, MarTech, and workflow ecosystems.

• Establish implementation readiness criteria, dependencies, risks, and sequencing for global clients.

• Create and sustain standardized onboarding frameworks to facilitate scalable deployment.

• Assist in the development of proof of concepts, pilot programs, and phased rollout strategies.

• Analyze current and future workflows related to client onboarding, planning, activation, and reporting.

• Identify challenges, inefficiencies, and operational risks within teams and tools.

• Convert findings into organized requirements and prioritized areas for improvement.

• Design high-level target-state architectures that include integrations and data ownership considerations.

• Conduct audits, document, and identify pain points and integration patterns across CRM, dentsu.Connect, and AdTech platforms.

• Define data models, collaborate on taxonomy standards, and ensure source-of-truth alignment.

• Maintain data governance, integrity, and scalability.

• Collaborate with Product, Client Success, and Automation teams to synchronize implementation models and success plans.

• Lead workshops and onboarding design sessions.

• Create documentation, playbooks, and onboarding materials.

• Serve as a liaison between product vision and client execution.

• Contribute to the development of agent-driven onboarding frameworks.

• Establish decision boundaries between human and agent involvement.

• Support governance models that include auditability and compliance controls.

• Transform operational insights into product roadmap requirements.

⛳️ Requirements

• Minimum of 6 years of experience in Media, AdTech, MarTech, SaaS, AI in practice, or product operations roles.

• Experience working with global clients and in multi-market environments.

• Proven track record in conducting technical audits and scoping implementations.

• Strong knowledge of AdTech ecosystems, media practices, and integrations.

• Expertise in process mapping and solution design.

• Experience facilitating workshops and cross-functional alignment sessions.

• Excellent communication and stakeholder management skills.

• Ability to simplify complex issues into clear, structured solutions and frameworks.

• Experience collaborating cross-functionally with Product, Tech, and client-facing teams.

• Familiarity with AI, automation, or agent-assisted workflows in marketing or operations.

• Understanding of governance, human-in-the-loop systems, and AI adoption models.

• Interest in influencing the development of next-generation platform capabilities and intelligent onboarding models.

🏝️ Benefits

• Medical, vision, and dental insurance.

• Life insurance.

• Short-term and long-term disability insurance.

• 401k plan.

• Flexible paid time off policy.

• At least 15 paid holidays annually.

• Paid sick and safe leave.

• Paid parental leave.