Product Engineer, German-Speaking

This is a fully remote position, open to applicants in Romania.

📋 Description

• Communicate directly with German-speaking customers in property management.

• Review support requests and feedback while analyzing customer usage patterns.

• Determine development priorities for your area based on both customer and company requirements.

• Document the reasoning behind product decisions.

• Release useful initial versions promptly and enhance them based on customer feedback and usage behavior.

• Develop comprehensive features that include data models, backends, frontends, and user interfaces.

• Offer support for your designated area and resolve customer inquiries.

• Confirm that released features address customer issues and are actively utilized.

• Contribute support responses to the knowledge base and update internal agents for automation purposes.

• Create document-storage imports that align with customer folder structures and utilize AI-assisted document classification.

• Investigate and rectify inaccuracies in inbox-agent responses.

• Streamline agent setup processes and track adoption rates.

• Identify repetitive workflows for property managers and minimize clicks required.

• Utilize technologies such as TypeScript, Convex, Next.js, React, Tailwind, shadcn/ui, Vercel AI SDK, and LiveKit.

• Employ Claude and Cursor for software development.

⛳️ Requirements

• Proficient in German, both spoken and written.

• Proficient in English.

• Over a year of experience in deploying production code.

• Commitment to ensuring customers can accomplish their tasks effectively.

• Strong sense of aesthetics and UI design.

• Ability to assess and enhance AI-generated interfaces.

• Complete features until they function effectively.

• Formulate opinions on development priorities and support them with customer data.

• Accept feedback graciously and provide honest opinions.

• Write clearly in issues, concise proposals, and pull request descriptions.

• Understand fundamental business concepts, including customer needs, pricing, and retention strategies.

• Write the majority of code using AI and possess sufficient architectural knowledge to evaluate AI-generated code.

• Favor automation over repetitive tasks.

• Versatile learner who quickly adapts to new concepts.

• Nice to have: personal product or side project utilized by real users, or direct customer engagement experience.

• Nice to have: expertise in database design and optimization for query performance/cost.

• Nice to have: experience with production agents, queues, and long-running workflows.

🏝️ Benefits

• 100% remote work opportunity.

• Flexible working hours.

• Permanent employment contract in your country of residence via Deel (EOR).

• Access to our Health Program.

• Private hospital room with worldwide coverage.

• Freedom to choose doctors and specialists, with no health checks; pre-existing conditions are accepted.

• Coverage extends to partners and children as well.

• Comprehensive coverage for surgeries, cancer care, MRI/CT/PET scans, and diagnostics.

• 90% coverage for dental treatments and surgeries.

• $675 annually for physiotherapy, osteopathy, chiropractic care, and acupuncture.

• $100 per night in-patient cash benefit, applicable for up to 20 nights.

• Coverage for prescription medications, vaccinations, glasses/contacts, home nursing, and ambulance services.

• Self-funded and profitable organization without reliance on venture capital.

• Small team dynamics, ensuring your contributions have a direct impact.

• Quick decision-making processes, minimizing unnecessary meetings and approval layers.

• Opportunities for growth and promotion in the coming months and years.