Product Designer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take responsibility for significant customer challenges from initial discovery to final delivery.

• Assist the Automation and Governance product team in aspects such as activation, time-to-value, and intricate workflow issues.

• Perform customer discovery and usability research.

• Leverage research and product data to pinpoint valuable challenges and opportunities for design.

• Collaborate with product managers and engineers to investigate, shape, test, and implement solutions.

• Design streamlined workflows for Salesforce administrators, release managers, and developers.

• Develop prototypes, including coded versions, and design system components.

• Investigate the use of AI in the design process and customer experiences.

• Work closely with engineers during the implementation phase.

• Assess completed work through customer feedback and product data.

• Enhance user experiences based on post-launch evaluations.

• Identify opportunities and assist in setting future team priorities.

• Contribute to the Product Design team via collaboration, feedback, and reviews.

⛳️ Requirements

• Proven experience in designing and launching digital products.

• A portfolio showcasing the challenges addressed, methodologies used, and results achieved.

• Experience collaborating closely with product managers and engineers throughout the design lifecycle.

• Experience in direct user engagement and conducting research.

• Proficiency in utilizing product analytics to comprehend customer issues and inform strategic choices.

• Capability to simplify complex workflows, making them intuitive.

• Eagerness to learn about the technical concepts underlying products.

• Ability to manage multiple projects at various stages of development.

• Competence in integrating AI into everyday workflows.

• Experience in applying post-launch insights to guide future initiatives.

• Familiarity with B2B SaaS, technical applications, or developer products is a plus.

• Knowledge of Salesforce, DevOps, Git, or version control systems is beneficial.

• Practical technical experience with coding, HTML, CSS, coded prototypes, design systems, Amplitude, Figma, Notion, or Claude is advantageous.

🏝️ Benefits

• Flexible hybrid working arrangement.

• Personal development budget of up to £1500 annually.

• High-quality hardware provided.

• Opportunity to participate in the Long Term Incentive Plan.

• Complimentary lunch in the office.

• 25 days of vacation plus public holidays.

• Option to purchase an additional 5 vacation days each year.

• Company Pension Plan matching contributions up to 5%.

• Bupa health care and dental insurance.

• Enhanced family leave from day one, including 26 weeks of full maternity/adoption pay, inclusive of OTE.

• Bupa Menopause Plan with specialized consultations and support.

• Life Insurance and critical illness coverage.

• Discounted gym membership.

• Health and wellness benefits.