Product Designer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of the design for Cell Experience across all interaction surfaces: operator software (operations, analytics, settings), physical interfaces (e-stop, lights, sound, feedback), and the associated service touchpoints.

• Design for the entire user journey: how a cell is introduced, onboarded, monitored, handed over, and comprehended by operators, supervisors, plant managers, and field engineers.

• Establish the interaction models, system behaviors, and design principles that ensure autonomous systems feel secure and intuitive for users who did not select them and lack training.

• Advance Sunrise's design language into a cohesive system that is scalable across various manufacturing environments.

• Create designs that account for real-world conditions: edge cases, failure modes, alert states, and recovery flows in dynamic, high-stakes environments.

• Prototype concepts across software and physical surfaces: UI flows, light system logic, display hierarchies, and feedback mechanisms.

• Collaborate directly with engineering teams to ensure designs are accurately translated into production-quality behaviors.

• Validate designs with operators and other users in real-world settings, and iterate based on actual experiences on the floor.

• Set the benchmark for design quality, clarity, and craftsmanship as the design function expands.

⛳️ Requirements

• Proven experience in carrying design across both product and service realms—considering the complete journey, not merely the interface.

• A solid foundation in UX, interaction design, and service design, showcasing high visual quality and the capacity to work across all dimensions.

• Experience designing for complex, high-stakes systems where end-users have not commissioned them and cannot always stop operations when issues arise. This could include manufacturing, healthcare, transport, logistics, financial services, or similar domains.

• A systems-thinking mindset: understanding states, flows, behaviors, environments, and the users navigating through them.

• Proficiency in Figma with the ability to swiftly transition from concept to testable prototype.

• Clear and structured communication skills. You can articulate design rationale and influence decisions across engineering, product, and leadership teams.

• A strong sense of ownership and the confidence to make decisions independently, even in the absence of established processes.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities