
Lead Product Designer
Posted 5 hours ago

Posted 5 hours ago
This is a fully remote position, open to applicants in California, +9 more states.
β’ Take ownership of the entire user journey for Twilio Voice products.
β’ Work collaboratively with design colleagues across Messaging and Email to create a cohesive omnichannel narrative.
β’ Develop mental models and intricate configuration wizards.
β’ Collaborate closely with design peers from the Conversations and AI product teams.
β’ Engage actively in the UX Design Feedback Process and provide mentorship to junior designers.
β’ Create a leadership-to-leadership operational framework with Product Managers, Engineering Leads, and Architects.
β’ A minimum of 8 years of professional product design experience, specifically in highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
β’ A robust and comprehensive portfolio showcasing structural systems thinking, data-informed design decisions, and a profound individual product design expertise.
β’ Demonstrated cross-functional influence by partnering directly with engineering and product leaders to navigate organizational complexities.
β’ Ability to thrive amidst ambiguity and excel in complex, loosely-defined technical environments.
β’ An AI-Powered UX mindset, with a curiosity for AI-driven tools and workflows.
β’ Competitive pay
β’ Generous time off
β’ Ample parental and wellness leave
β’ Healthcare
β’ Retirement savings program
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