Product Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure precise product documentation throughout all development phases.

• Capture product specifications, dimensions, weights, materials, quotes, inspection reports, and factory documentation.

• Gather information from email, WeChat, and internal communications into standardized Excel files and SharePoint.

• Guarantee that product information is thorough, organized, and serves as the single source of truth for the team.

• Resolve documentation backlogs while keeping current projects on track.

• Facilitate communication between the Product team and overseas factories.

• Monitor product samples, quotations, testing requests, and production updates.

• Follow up with manufacturing partners to ensure timely completion of deliverables.

• Manage sample shipments and maintain awareness of development timelines.

• Identify and escalate risks or delays promptly, assisting in driving projects to completion.

• Support around 40+ products in various development stages at the same time.

• Coordinate information sharing across Product, Sales, Marketing, Sourcing, and factory partners.

• Manage competing requests and track outstanding action items effectively.

• Proactively resolve open tasks without needing repeated follow-ups.

• Organize product testing activities and third-party testing protocols.

• Compare physical product samples with tech packs and specifications.

• Detect inconsistencies between approved specifications and received samples.

• Document sample evaluations and relay discrepancies to the Product team.

• Investigate competitor products, pricing, features, and category trends.

• Create research presentations that support new product opportunities.

• Observe market trends and propose innovative product development ideas.

• Collect product information from retail websites and other sources.

• Document internal workflows and establish standardized operating procedures.

• Suggest workflow enhancements that boost efficiency and minimize manual tasks.

• Utilize AI tools, including ChatGPT, to optimize documentation, organization, and internal processes.

⛳️ Requirements

• Bachelor’s Degree or equivalent experience.

• Background in coordination, documentation, or data management — preferably in product development, sourcing, or supply chain, though related industries are also considered.

• Excellent organizational skills with remarkable attention to detail.

• Demonstrated capability to independently manage tasks from initiation to completion.

• Experience in maintaining documentation, trackers, databases, or operational records.

• Proficient in Microsoft Excel, Outlook, Word, and PowerPoint.

• Comfortable with email-centric communication and managing substantial information volumes.

• Strong written communication skills and proactive follow-up abilities.

• Capable of working independently while knowing when to seek assistance or escalate issues.

• Able to juggle multiple projects simultaneously.

• Capacity to receive physical product samples at home and evaluate them against tech packs.

• Prior experience or familiarity with the consumer goods and housewares sector.

• Knowledge of physical consumer products or retail items.

• Familiarity with Asana or similar project management software.

• Experience with ChatGPT or AI tools for enhancing workflows, automating repetitive tasks, or generating documentation.

• Reliable computer, high-speed internet, and a quiet, dedicated workspace suitable for remote work.

• Currently residing in the Philippines and legally authorized to work there.

🏝️ Benefits

• 100% Remote Work – Work from anywhere in the Philippines.

• Fringe benefits.

• Eligibility for 13th month pay.

• Health Maintenance Organization (HMO) coverage.

• Paid Leave Credits.

• Opportunities for Career Growth – Gain hands-on experience, mentorship, and continuous learning.

• Collaborative & Innovative Team – Work alongside skilled professionals who prioritize excellence.