Product Assurance Analyst

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Conduct thorough testing of both new and existing products to confirm they align with user requirements and expectations.

• Simulate a variety of user scenarios and workflows to pinpoint potential issues and verify optimal product performance in practical settings.

• Carry out exploratory testing to discover edge cases and unexpected user behaviors.

• Create and document comprehensive test plans, cases, and SQL scripts derived from product specifications, user stories, and acceptance criteria.

• Implement both manual and automated test cases, documenting defects and tracking their resolution.

• Work in collaboration with product owners and developers (Scrum Team) to ensure that test cases are in line with business objectives and technical realities.

• Engage in product reviews and offer insights into possible areas for enhancement from a user perspective.

• Continuously evaluate and monitor product quality throughout the development lifecycle.

• Support the development and refinement of product documentation, ensuring it accurately represents the product’s functionality and user experience.

• Collaborate closely with product owners, developers, designers, and other stakeholders to comprehend product features and technical implementations.

• Clearly and effectively communicate test results and user feedback to all scrum team members, enabling rapid issue resolution and product improvements.

• Collect and analyze feedback from users, beta testers, and internal stakeholders to identify recurring issues and areas for enhancement.

• Prepare detailed reports regarding product quality, testing activities, and defect status for review by the product team and senior management.

⛳️ Requirements

• Capability to conduct research into application products.

• Highly organized with exceptional time-management skills, detail-oriented, and inquisitive.

• Outstanding analytical, mathematical, and creative problem-solving abilities.

• Strongly self-motivated and directed.

• Solid understanding of software development lifecycles and methodologies, including Agile/Scrum.

• Excellent analytical and problem-solving skills, with a sharp eye for detail.

• Ability to think critically and approach testing from a user-centric viewpoint.

• Proficient in generating clear and concise test documentation.

• Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams.

• Familiarity with test management and bug tracking tools (e.g., JIRA, TestRail, Zephyr).

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours