Process and Efficiency Consultant, AI

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead the mapping, diagnosis, and design of the current state (*As Is*) of the company's essential processes in direct collaboration with leadership.

• Co-create the future state (*To Be*), merging leadership's strategic vision with the practical feasibility of operations.

• Identify automation opportunities and design workflow architectures that integrate Artificial Intelligence agents to achieve significant efficiency and agility.

• Consolidate the new processes into a comprehensive Service Blueprint, establishing a clear RACI matrix, estimated execution timelines (ETAs), and centralization of materials, tools, and links.

• Mobilize and engage partners and co-responsible areas for the multidisciplinary co-creation of workflows.

• Structure the enablement and handover plan in collaboration with the Enablement team to train operations on the new model.

• Design audit frameworks and routines with partner teams to ensure compliance and ongoing adherence post-implementation.

• Implement and manage a structured Change Management (GMUD) flow to assess impacts, communicate, and approve any future changes to processes.

⛳️ Requirements

• Proven expertise in Process Management (BPM).

• Strong organizational abilities and effective time management skills.

• Proficient in negotiation and stakeholder facilitation.

• Advantageous: specialized training in process or project management.

🏝️ Benefits

• Health Insurance (Unimed): monthly premium fully covered for the employee and their dependents (20% copayment applies only to dependents).

• Dental Plan (Amil): option to enroll in the Dental 200 plan with national coverage.

• Pharmacy Discounts: exclusive conditions and discounts at major pharmacy chains in Brazil.

• Life Insurance (Prudential): fully paid by the company.

• Dasa+ Card: discounts on medical services, hospitals, laboratories, and urgent care, including telemedicine.

• Well-being and Fitness Platforms:

• *Starbem: psychological consultations (4 per month), nutrition, and online wellness services at no cost.

• *Totalpass & Wellhub: plans that provide access to premium gyms, studios, virtual workouts, and the option to include up to 3 dependents.

• Childcare Allowance: monthly benefit for each dependent (for children up to 5 years old).

• Extended Parental Leave: 6 months maternity leave and 20 days paternity leave (in accordance with Empresa Cidadã rules).

• *Our parental leave policy equally applies to same-sex couples, non-gestational mothers, and adoption cases, regardless of age.

• Birthday Day Off: one paid day off during the month of your birthday.

• Guapeco (Pet Health Plan): up to 3 plan options with a reimbursement system accepted at any veterinary clinic in the country.

• SESC Partnership: full access to the SESC network (sports, culture, leisure, and wellness) throughout Brazil.

• Caju Meal/Food Voucher (VR/VA): flexible balance voucher.

• Caju Home Office Allowance: monthly stipend to cover remote work expenses.

• Caju Mobility Allowance: for employees living up to 50 km from the Gupy Hub and working in a hybrid model.

• Creditas: option to advance up to 40% of your salary with repayment deducted from the following payroll.

• Férias&Co: special conditions and financial incentives to plan and book accommodations/trips for vacations.

• Gupy Coins: internal virtual currency used for peer recognition, accumulable and redeemable for exclusive rewards.

• Gupy Match (Caju Referral): financial bonus for referring candidates who are hired.

• Educational Partnerships: exclusive discounts at partner educational institutions for extension courses, postgraduate degrees, MBAs, and language courses.

• Equity Opportunity: potential to become a partner/shareholder of Gupy.