Principal Technical Consultant, ServiceNow

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the architect for projects by establishing and executing the technical direction while collaborating with the consulting team to deliver client solutions.

• Take part in and/or lead design, requirements, or technical workshops, with a strong emphasis on design thinking.

• Supervise and engage in development, testing, and deployment activities alongside some of ServiceNow’s premier enterprise clients.

• Assume responsibility for all technical deliverables concerning ServiceNow architecture and implementation.

• Cultivate a deep understanding of the solutions we deploy and our customers' business needs.

• Assist in business development and pre-sales efforts as the technical lead/architect.

• Promote our ServosGov offering, the first Public Sector solution built on ServiceNow's Public Sector Digital Services product.

• Possess expertise in ServiceNow best practices and the products we implement.

• Remain informed about the latest versions and features of ServiceNow.

⛳️ Requirements

• A highly skilled ServiceNow Consultant with demonstrable experience in both the design and execution of ServiceNow implementations, preferably in Customer or Creator Workflows.

• A minimum of 6 years of experience in ServiceNow architecture, development, and integration.

• Proficiency in preferred areas such as Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Bootstrap, AngularJS).

• Client-focused with exceptional communication and presentation skills.

• Committed to doing the right thing, regardless of the effort required.

• An adventurous spirit who is open to traveling up to 20% of the time.

🏝️ Benefits

• A family-oriented culture with unlimited paid time off after the first year.

• Comprehensive health benefits with free coverage for you and competitive rates for your family.

• 401k plan and a range of additional benefits.

• An investment in your ongoing growth and development through training opportunities and certifications.

• The chance to make a meaningful impact alongside other ServiceNow experts who genuinely value teamwork and aspire to change the world.