Principal Technical Account Manager – State & Local Government

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Oversee technical and program initiatives, offering guidance, resolving issues, and delivering strategic support for Medicaid clients.

• Act as the main technical advisor and advocate for Medicaid accounts in Wisconsin and South Carolina.

• Provide proactive recommendations and manage contracts, deliverables, and status reports.

• Conduct solution demonstrations, whiteboarding sessions, and high-level presentations tailored to client requirements.

• Identify opportunities to enhance SAS adoption, encompassing cloud, SaaS, and advanced deployment solutions.

• Collaborate with sales teams on account strategies and offer solution leadership throughout the sales process.

• Foster trustworthy relationships with clients and Account Executives to promote value and customer success.

• Lead discovery sessions and document business requirements to facilitate solution design and implementation.

• Collect functional and technical requirements to craft customized client solutions.

• Utilize competitive market insights to enhance proposals and client presentations.

• Maintain proficiency in SAS products and solution offerings through continuous training.

• Work collaboratively with sales, architecture, R&D, and support teams to promote opportunities and knowledge sharing.

• Provide customer and market insights to shape future product and solution development.

⛳️ Requirements

• Bachelor's degree, preferably in Business, Computer Science, or a related field.

• At least 12 years of experience in technical account management, solution delivery, or technical presales, including a minimum of 7 years directing, managing, or serving as key personnel on Medicaid enterprise systems and/or Medicaid data analytics platforms.

• Over 7 years of sales or pre-sales experience with a solid understanding of sales strategies and cycles.

• Strong knowledge of healthcare IT environments, including cloud infrastructure, data management, analytics, and compliance.

• Proven experience in leading cloud transformations, with a robust understanding of enterprise architecture, governance, and cloud infrastructure.

• Willingness to travel as needed, up to 50%.

• An equivalent combination of related education, training, and experience may be accepted in lieu of the above qualifications.

🏝️ Benefits

• Comprehensive medical, prescription, dental, and vision plans.

• Medical plan options include: PPO with low annual deductible and copays.

• High Deductible Health Plan (HDHP) combined with a health savings account, including contributions from SAS (no access to on-site health care center).

• Onsite Health Care Center (HQ) that is complimentary for employees and family members enrolled in the PPO plan.

• An industry-leading 401k plan.

• Tuition Assistance Program along with resources to support your professional development.

• Generous time off policies, including vacation, various paid holidays, and our highly valued U.S. Winter Wellness Break from December 25 to January 1.

• Volunteer Time Off, parental leave, and unlimited paid sick days.

• Generous childcare benefits for all full-time employees.