Principal Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a senior trusted advisor within the sales team, steering strategic and intricate sales cycles.

• Collaborate with sales leadership and executive clients to enhance customer value.

• Transform use cases into reality through technical deliverables, business cases, and pre-sales consulting.

• Serve as a comprehensive expert across Marketing and Search & Merchandising.

• Conduct customized product demonstrations and C-suite presentations centered on AI-driven cross-channel marketing experiences.

• Work alongside Account Executives and sales leadership to formulate strategic account plans.

• Facilitate expert-level discovery, encompassing CX mapping and gap-analysis workshops.

• Develop business cases that quantify revenue and operational impact.

• Collaborate on unique pricing and integration-related deal structures.

• Design solutions across products for intricate use cases and clearly articulate competitive positioning.

• Create and manage custom paid POCs or assist with client implementations.

• Utilize integration and implementation expertise akin to a Senior Solutions Architect.

• Employ hands-on prototyping and AI tools, including agentic workflows.

• Establish methods and processes for new assignments.

• Coordinate and mentor Solutions Consultants regarding discovery, demonstrations, and best practices.

• Represent Bloomreach at trade shows and industry events as a speaker or panelist.

• Develop external-facing thought-leadership materials in collaboration with Marketing.

• Collaborate with the Partner team to integrate technical partners into broader opportunities.

• Investigate and promote best practices across Loomi AI and cross-channel marketing.

• Provide field insights to Product and Marketing.

⛳️ Requirements

• Over 10 years of pertinent experience in Presales, ideally in SaaS or marketing, with a proven history of managing complex, strategic enterprise deals.

• Proficient in technical sales, SaaS, Martech, e-commerce, and CDP.

• Extensive knowledge of cross-channel marketing automation along with practical understanding of search & merchandising.

• Strong grasp of Machine Learning and AI, CDPs, marketing automation, and analytics.

• Capability to articulate technical concepts in business terminology.

• Strong business and quantitative acumen.

• Demonstrated ability to quantify business impact through ROI models and business cases.

• Exceptional presentation skills, including at conferences, webinars, and executive briefings.

• Executive presence and credibility with C-suite stakeholders.

• Industry experience in retail, e-commerce, marketplace, or D2C brands.

• Practical development experience in HTML, CSS, JS, and web technologies.

• In-depth proficiency with APIs, data integration, and implementation methodologies.

• Ability to guide client IT and architecture teams.

• Experience mentoring other Solutions Consultants or spearheading team initiatives and processes.

• Excellent problem-solving capabilities.

• Commitment to continuous learning and staying informed on industry trends and technologies.

• Preferred: experience in creating agentic workflows or AI-powered automations, including LLM tooling, MCP servers, or workflow automation.

• Preferred: expertise in templating languages such as Jinja or Liquid.

• Preferred: experience with cross-channel marketing and personalization, including email, SMS, or onsite experiences.

• Preferred: experience speaking at industry events or publishing thought leadership content.

🏝️ Benefits

• Comprehensive health care including medical, dental, and vision insurance.

• 401k Plan with employer contributions.

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs across three continents.

• Company events.

• Five paid days off dedicated to volunteering.

• People Development Program featuring personal development workshops.

• Support from communication coaches.

• Leader Development Program incorporating feedback, coaching, and follow-up check-ins.

• An annual professional education budget of $1,500 for books, courses, certifications, etc.

• Employee Assistance Program providing access to counselors.

• Subscription to Calm.

• One additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards for work anniversaries.