Principal Solutions Architect – East Coast, Central

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Docker’s key customers and cross-functional teams to enhance the customer’s container and AI experiences, emphasizing developer workflows.

• Interact with customer teams and Docker’s cross-functional teams to understand the technical and business objectives and challenges associated with their container and AI initiatives.

• Develop and oversee engagement strategies that encompass existing products and new Docker solutions to meet essential business objectives.

• Manage “design partner” rapid prototyping projects in collaboration with Docker engineering and customer teams to ensure product-market fit for novel use cases.

• Partner with Docker teams to create, manage, and deliver customized demonstrations and content tailored to customer use cases.

• Provide impactful enablement and best practices content to diverse customer audiences, from developers to C-level executives.

• Willingness to travel up to 50% both domestically and internationally as a senior representative of Docker, engaging with prospective clients, customers, and technical partners.

⛳️ Requirements

• Demonstrated experience as a Sales Engineer, Solutions Engineer, or Solution Architect within complex enterprise settings.

• Exceptional communication, influence, and stakeholder management abilities.

• Proven experience in managing customer relationships at both technical and business levels.

• Proficiency in presenting solutions and demonstrations to audiences of varying sizes, both virtually and in-person.

• Experience collaborating with internal product/software teams, including technical support, product development, and engineering, to enhance documentation, enablement, and product features, thereby improving customer experience.

• Background in application development and a clear understanding of the day-to-day challenges faced by developers.

• Strong problem-solving skills with the ability to translate customer experiences into actionable feedback for engineering teams.

• Experience creating collateral to support customers in adopting best practices.

• Comprehensive understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and contemporary application architectures.

• Preference for candidates with experience in Docker, container ecosystems, or related technologies.

• Preferred experience in Development, Agentic AI development, Software Development Lifecycle, and/or Software Supply Chain Security.

• Must be fluent in English.

• Openness to travel up to 50% domestically and internationally as a senior representative of Docker, engaging with prospective clients, customers, and technical partners.

🏝️ Benefits

• Freedom and flexibility to adapt your work around your lifestyle.

• Designated quarterly Whaleness Days and an end-of-year Whaleness break.

• Home office setup to ensure your comfort while working.

• 16 weeks of paid parental leave after 6 months of employment.

• Technology stipend of $100 USD net/month.

• Paid time off plan that encourages you to enjoy your personal interests.

• Training stipend available for conferences, courses, and classes.

• Equity opportunities; we are a growing start-up and aim for all employees to share in the company's success.

• Docker merchandise.

• Medical benefits, retirement plans, and holidays may vary by country.

• Remote-first work culture, with office locations in Seattle and Paris.