Principal Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee technical guidance, implementation, migration, and integration initiatives for government safety net services.

• Support project planning and the drafting of statements of work and technical specifications.

• Develop and integrate AI-driven solutions—including LLMs, agentic orchestration, and RAG—ensuring they address biases and remain focused on the constituents they serve.

• Execute proof-of-concept applications, software installations, and custom development initiatives.

• Possess the ability to conceptualize in "primitives" and "capabilities," favoring modular, reusable frameworks over custom scripts.

• Design and implement adaptable solutions to challenges related to data quality, normalization, and dissemination.

• Collaborate closely with cross-functional government partners to clarify issues, comprehend system constraints, and provide viable and high-impact technical solutions that consider all stakeholders' needs.

• Offer technical insights and expertise to enhance government services for agencies, organizational stakeholders, and other significant audiences.

• Analyze the technical landscape and partner capacity for potential new state engagements, preparing assessments and recommendations.

• Assist in documenting and sharing technical best practices and in framing government RFPs.

• Estimate project scope and draft preliminary project plans for government initiatives.

• Collaborate with clients to develop detailed technical requirement and specification documents during project planning and statement of work drafting.

• Build and maintain relationships and cultivate technical champions within government and partner organizations.

• Engage in calls with government partners and produce written materials to explain complex technical concepts.

⛳️ Requirements

• 10+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with a background in leading projects and engaging with customers.

• 4+ years of experience developing backend systems and data infrastructure in an industry-standard programming language (Python, Java, C#, Ruby, etc.).

• 2+ years of experience in applying or integrating emerging technologies (e.g., generative AI models) into existing workflows or creating new solutions.

• Capable of conducting research to understand current systems and architectures, and subsequently applying this knowledge to devise new solutions and architectures.

• Proficient in identifying modular, reusable solutions, thinking in terms of primitives and capabilities instead of one-off scripts.

• Strong self-management abilities and proven competence in managing multiple projects concurrently.

• Inherently curious and empathetic; adept at balancing the needs of partners, users, and team members while identifying solutions that advance the work towards greater impact.

• Exceptional written and verbal communication skills, with meticulous attention to detail.

• Tenacious and adaptable; capable of navigating relationships, ambiguity, and technical challenges while effectively overcoming obstacles for oneself and the team.

• Committed to our mission of enhancing government services for those who need them the most.

• Quick learner with the ability to swiftly adapt to new technological stacks as required.

🏝️ Benefits

• Values:

• Leadership and colleagues who embody a strong work ethic and values, demonstrating mutual respect and care.

• A collaborative, cross-functional, industrious, and positive work environment.

• Employee Enablement Support:

• Provision of a laptop.

• A one-time payment of $700 for remote environment setup; $200 stipend (included in the first paycheck) and up to $500 reimbursement, following our equipment policy.

• Monthly reimbursement of $50 for cell phone and/or internet expenses.

• Professional Development:

• Annual stipend of $500 (per calendar year) for professional development; prorated at the time of hire.

• Roll-over option for up to $500 of professional development funds each year, with a maximum accumulation of $1000.

• Training and guidance for staff required to use AI in their roles, along with opportunities for employees to acquire AI-related skills to support their job and career advancement.

• Retirement & 401k Plans:

• Employees receive a 100% employer match on the first 3% of contributions.

• Employees with over 3 years of service receive an additional 50% match on contributions between 3% and 5%, allowing for a maximum employer contribution of 5%.

• Medical:

• At least one no-cost health insurance option for full-time employees covering employee-only premiums.

• A minimum of 80% coverage for dependent health insurance.

• Remote Work:

• Code for America employees have the option to work remotely from anywhere in the US.

• Employees must maintain their primary residence within the US.

• Full-time employees are expected to work 40 hours per week, Monday through Friday.

• Collaborative working hours: we aim to schedule all internal meetings between 10 AM - 3 PM PT, and all Code for America staff are expected to be available during these designated hours.

• Time Off:

• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an organization-wide closure from Christmas Day through New Year's Day.

• Paid sick leave of up to 96 hours annually.

• 17 weeks of paid parental and family leave.

• 3 weeks of paid sabbatical after 5 years of service.