Principal Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the strategy and roadmap for a significant product area or a cross-product initiative that aligns with company and portfolio objectives.

• Convert the company vision into a precise product direction, pinpointing opportunities for differentiation, growth, and customer value.

• Manage planning that spans from several quarters to multiple years, balancing innovation, scalability, and customer requirements.

• Cultivate extensive knowledge in legal operations, enterprise SaaS, and AI-driven workflows.

• Keep ahead of market trends and convert them into actionable product opportunities.

• Shape product direction through competitive insights, customer research, and data analysis.

• Oversee the complete product lifecycle for complex initiatives—from discovery to delivery and iteration.

• Establish high-quality product requirements and ensure alignment among engineering, design, and stakeholders.

• Create prioritization frameworks that balance impact, feasibility, and strategic alignment.

• Act as the vital link between Product, Engineering, Design, Sales, Marketing, and Customer Success.

• Foster alignment on product direction, trade-offs, and delivery timelines across various teams.

• Collaborate with GTM teams on positioning, packaging, and successful product launches.

• Engage directly with customers, partners, and internal stakeholders to validate problems and solutions.

• Define and take ownership of success metrics linked to business outcomes.

• Utilize data and insights to continually refine product direction and prioritize investments.

• Work alongside engineering and architecture teams to develop scalable, extensible platform capabilities.

• Participate in decisions regarding AI/ML integration, data models, and system design trade-offs.

• Ensure that solutions meet enterprise standards for security, compliance, and performance.

• Act as a subject matter expert and internal thought leader in product and domain areas.

• Persuade executive stakeholders through clear communication of strategy, trade-offs, and results.

• Enhance product management practices by mentoring other PMs and promoting best practices across teams.

⛳️ Requirements

• 8–10+ years of experience in product management within B2B SaaS or enterprise technology.

• Previous experience with case management or practice management software, legal operations concepts, and use cases, as well as legal technology.

• Proven history of owning and successfully delivering complex, high-impact products or platforms.

• Strong strategic thinking skills with the capability to connect product decisions to business outcomes.

• Demonstrated ability to influence cross-functional teams and drive alignment without direct authority.

• Extensive experience in product discovery, roadmap planning, and agile execution.

• Strong analytical abilities with experience in leveraging data to drive prioritization and measure success.

• Excellent communication skills, capable of engaging both technical and non-technical audiences.

• Experience in legal tech, legal operations, or related enterprise workflow domains (Preferred).

• Background in AI/ML-powered products, automation, or data-driven platforms (Preferred).

• Familiarity with enterprise SaaS metrics, pricing/packaging, and customer lifecycle management (Preferred).

• Experience working across multiple product lines or platform ecosystems (Preferred).

🏝️ Benefits

• Three medical plan options, in addition to dental and vision coverage.

• 401(k) plan with a 100% match on the first 3% and 50% on the next 2% of employee contributions.

• Flexible paid time off, 7 sick days, and 9 paid company holidays each year.

• Generous paid leave for birth parents, non-birth parents, and caregivers.

• 100% employer-paid life and disability insurance.

• Optional benefits such as hospital indemnity, critical illness, accident, and pet insurance.

• Healthcare FSA, HSA, and dependent care FSA options available.

• One paid volunteer day per year to contribute to the community.