Principal Product Manager, AI Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the comprehensive lifecycle of AI-driven product capabilities from inception to customer adoption and measurable business impact.

• Implement enterprise-level generative AI products and workflow automation solutions in large-scale production environments.

• Collaborate directly with customers to identify operational challenges, validate product direction, and ensure solutions effectively address real-world healthcare workflows.

• Convert advancements in AI, LLMs, agentic systems, retrieval architectures, and analytics into viable customer solutions.

• Work closely with Engineering, Data Science, Customer Success, and GTM teams to guarantee successful product adoption and measurable value delivery.

• Steer roadmap decisions based on customer needs, technical realities, business goals, and market opportunities.

• Own product success metrics linked to customer adoption, revenue growth, operational efficiency, and business outcomes.

• Serve as the accountable owner for delivering high-quality products on a reliable schedule.

• Mentor and enhance product management practices across the wider Product organization.

⛳️ Requirements

• Bachelor’s degree is essential; an advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field is preferred.

• 12+ years of experience in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; experience in healthcare settings is a plus.

• Proven experience in building and scaling enterprise-grade AI, machine learning, or generative AI products.

• Background in delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI technologies.

• Demonstrated success in shipping products used by enterprise customers at scale.

• Experience defining and delivering products linked to measurable business outcomes and revenue impact.

• Proven track record in owning products with quantifiable commercial outcomes, including adoption, retention, growth, or revenue objectives.

• Clear understanding of how product decisions impact business performance and customer value realization.

• Experience collaborating closely with Engineering and GTM teams to effectively bring products to market.

• Strong technical knowledge of modern AI systems, including generative AI, LLMs, retrieval architectures (RAG), intelligent automation, model evaluation, and AI governance.

• Ability to engage deeply with engineering teams regarding architecture, implementation trade-offs, and production deployment decisions.

• Highly autonomous operator with a strong ownership mentality and executive presence.

• Collaborative leader capable of influencing across Product, Engineering, Analytics, and Executive teams.

• Proven ability to create clarity, structure, and momentum in ambiguous problem spaces.

• Experienced in building new products, processes, and operating models from the ground up.

• Strong ownership orientation with a bias towards action and execution.

• Exceptional skills in product strategy, prioritization, communication, and execution leadership.

• Strong analytical and technical proficiency, including the ability to navigate complex platform and AI-enabled product discussions.

• Capability to translate customer, operational, and business needs into scalable product direction and measurable outcomes.

🏝️ Benefits

• The opportunity to shape the future of AI-enabled healthcare products and platform innovation at scale.

• Significant influence over strategic product direction, organizational maturity, and next-generation customer experiences.

• The chance to tackle some of healthcare’s most intricate operational, clinical, and data challenges alongside exceptionally talented cross-functional teams.

• A highly visible role with meaningful executive partnership and organizational impact.

• The opportunity to help define how AI, automation, analytics, and workflow transformation reshape healthcare delivery and operations.

• Be part of a mission-driven company that is transforming the healthcare industry by changing how patients receive care.

• A flexible, remote-friendly company with personality and heart.

• Employee-driven programs and initiatives for personal and professional development.

• Join a talented, energized, diverse, and purpose-driven Arcadian Community.