Principal Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design for HubSpot’s comprehensive prospecting experience.

• Integrate outbound prospecting, inbound AI qualification, and marketing-driven demand across marketing, sales, and service products.

• Clarify complex, multi-product workflows involving sales, service, and marketing tools.

• Streamline complexity while maintaining the nuances of underlying systems.

• Establish and convey a progressive vision for prospecting at HubSpot.

• Collaborate with product, engineering, and design leadership to ensure strategic alignment.

• Challenge existing assumptions and introduce innovative approaches to go-to-market workflows.

• Work across various teams and disciplines to foster alignment.

• Mentor and provide guidance to a group of senior designers.

• Cultivate a shared understanding among teams with differing goals and priorities.

• Investigate and define interaction patterns for agent-driven workflows.

• Influence how AI transforms user behavior and expectations.

• Assist in shaping workflows between tools, agents, and systems of record.

• Design within constraints related to credit usage, cost predictability, data accuracy, privacy, legal considerations, automation, and customer control.

• Proactively identify future focus areas after addressing the prospecting problem space.

• Report to the Sr. Director of Product Design for Sales Hub and collaborate with product and engineering leaders across multiple hubs.

⛳️ Requirements

• Proven experience in designing across multiple products or intricate workflows.

• Ability to unify fragmented experiences into a cohesive whole.

• Background in working on large, established products with significant surface areas.

• Experience in working across platforms or ecosystems.

• Proficient at transforming complex systems into intuitive, user-friendly experiences.

• Consideration for different user roles, including administrators and end users.

• Capability to articulate ideas and influence direction across teams.

• Comfortable presenting to senior stakeholders at the VP+ level.

• Experience in collaborating across teams and navigating through ambiguity.

• Ability to build alignment and drive progress without direct authority.

• Interest in and perspective on designing AI-powered or agent-based experiences.

• Comfortable working in a dynamic environment where patterns are still being developed.

• Typically requires 12+ years of experience for Principal Designers, though candidates with varied career paths are encouraged to apply with a portfolio.

• No specific experience with prospecting tools is required.

• Deep domain expertise in sales, marketing, or CRM is not mandatory.

• Visual design specialization beyond utilizing existing systems is not necessary.

🏝️ Benefits

• Eligibility for HubSpot’s equity plan, including restricted stock units (RSUs), for select roles.

• Annual bonus targets as part of HubSpot’s bonus plan for eligible positions.

• On-target commission for employees in qualifying roles.

• Overtime pay for certain positions.

• Flexible work arrangements, allowing for remote or office work.

• In-person Product Group Summit and other gatherings for broader Product team members.

• Alternative arrangements available for candidates requiring accommodations due to travel limitations or other reasons.