Principal PM, API Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the API platform roadmap, which includes label creation, MCP, SDKs, and developer documentation.

• Manage MCP as a product and determine its evolution and alignment with other integration paths.

• Establish and uphold platform standards for teams expanding the API surface, including reporting APIs, EDD, and Autopilot.

• Set the criteria for how developers test integrations with various carriers.

• Collaborate with engineering leadership on decisions regarding platform architecture and long-term technical investments.

• Develop and sustain a perspective on developer experience, focusing on onboarding, documentation quality, SDK coverage, and MCP capabilities.

• Represent the platform in cross-team planning to ensure domain teams adhere to platform standards.

• Interact directly with developers and mid-market customers to identify integration challenges and prioritize resolutions.

• Provide product guidance and mentorship to other PMs working on the platform.

⛳️ Requirements

• Bachelor’s Degree.

• Over 8 years of experience in product management.

• Proven track record of managing developer-facing or API-first products.

• Experience establishing technical or platform standards that other teams have adopted.

• Profound understanding of API design, developer experience, and SDK strategy.

• Familiarity with MCP, agentic commerce, or LLM-driven integrations.

• Experience in shipping, logistics, or ecommerce infrastructure is advantageous.

🏝️ Benefits

• Comprehensive healthcare coverage for medical, dental, and vision (90% covered by the company, including dependents).

• Coverage for pets is also available.

• Take-as-much-as-you-need vacation policy.

• Flexible working hours.

• One week-long company-wide winter slowdown.

• 3 Volunteer Days Off (VTOs).

• WFH stipend to establish your home office.

• Charity donation match up to $100.

• Dedicated programs, coaching, tools, and resources for professional and career development.

• Individual learning stipend for personal and focused growth.

• Regular team and company off-sites throughout the year.

• Local Shippos gatherings.

• Equity opportunities.

• Equal access to opportunities and reasonable accommodation during the application and recruiting process.