This is a fully remote position, open to applicants in Massachusetts.

• Act as the technical contact for Channel partners across the Americas.

• Offer transparency and insight into the technical requests of partners.

• Ensure that requests align with Partner expectations.

• Serve as the consistent technical representative of PTC to partners.

• Address partner inquiries related to PTC solutions.

• Assist partners in navigating the presale technical evaluation process.

• Facilitate ongoing collaboration with Customer Success.

• Work closely with Product Management and R&D to clarify complex technical questions.

• Assess partner readiness and maturity levels.

• Develop a standardized process and toolkit for logging, routing, and tracking partner technical requests.

• Advocate new PTC product features and tools to partners.

• At least 8 years of experience in technical roles that involve customer or partner interaction.

• Bachelor's or Master's degree in Computer Science, Management Information Systems, or Engineering.

• Deep understanding of PTC's solutions and the broader partner ecosystem.

• Familiarity with cloud infrastructure and IaaS/PaaS/SaaS technologies.

• Proficiency in English is required; knowledge of additional languages is advantageous.

• Willingness to travel up to 25% within the Americas region.

• Comprehensive benefits package.

• Health insurance coverage.

• Opportunities for professional development.

Principal Partner Technical Strategist

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