Principal Learning and Adoption Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the enterprise learning architecture for multi-program transformations (e.g., PLM, CAD, ALM, digital thread), ensuring alignment with business outcomes and sponsor priorities.

• Design, implement, and oversee tailored role-based training initiatives for Windchill, Codebeamer, Creo, and other PTC solutions.

• Employ advanced training methodologies, including Train-the-Trainer (TTT) programs, to enhance adoption across customer organizations.

• Collaborate with the OCM Lead to provide learning and adoption services, prioritizing education and enablement for PLM, CAD, and ALM solutions.

• Create and maintain detailed training materials, guides, and curricula customized to customer roles and business processes.

• Work alongside customer leadership and end users to evaluate training needs and ensure alignment with adoption goals.

• Develop metrics to assess training effectiveness, user engagement, and knowledge retention, integrating these metrics into adoption reporting dashboards.

• Mentor both internal and external trainers to guarantee consistent quality of delivery and adherence to best practices.

• Collaborate with product teams to ensure timely integration of new features and updates into training programs.

• Assist marketing and sales teams by providing training-related materials and engaging in customer success initiatives.

• Continuously enhance training strategies based on feedback and changing customer needs.

⛳️ Requirements

• Approximately 10 years of experience in training design and delivery for enterprise systems.

• Strong expertise in PLM solutions.

• Proficiency in instructional design, learning engineering, performance support, microlearning, and scenario-based practice, with an emphasis on accessible and inclusive design.

• Demonstrated success in developing and executing role-based training programs and TTT initiatives.

• Experience in applying OCM methodologies to support training and adoption strategies.

• Exceptional communication, facilitation, and presentation skills.

• Willingness to travel 30% of the time.

• Familiarity with e-learning platforms and digital adoption tools.

• Proven experience with at least one of the PTC software solutions such as Windchill, Creo, or Codebeamer.

• Experience with learning tools and platforms like Viva Learning, Cornerstone, Workday Learning, or equivalent.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off and sick leave.

• Tuition reimbursement.

• 401(k) contributions with employer match.

• Flexible spending accounts.

• Life insurance.

• Disability coverage.

• Commuter subsidy for office-assigned employees.