Principal Engineering Program Manager – Voice Services

📋 Description

• Collaborate with the Engineering team to outline and create solutions and services.

• Work in conjunction with Engineering and business stakeholders.

• Oversee the release process and establish the identity of the solution/service.

• Engage with and provide support to the caregiver community.

⛳️ Requirements

• A Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or a related field.

• At least 8 years of relevant experience in a contact center environment.

• Proficiency in Cisco/Webex is highly preferred.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible working hours

• Opportunities for professional development