Principal Engineer – L5

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the technical vision for creating robust and highly composable routing experiences within Twilio Segment’s core Data platform and pipelines.

• Design and lead the development of always-available, fault-tolerant distributed systems in cloud environments.

• Guide critical design choices and communicate trade-offs related to cost, performance, and reliability to both engineers and executives.

• Convert intricate technical strategies into actionable plans for Product Managers, Architects, and engineering teams.

• Experiment with and prototype emerging AI technologies and large language models (LLMs) to address systemic data-processing challenges.

• Occasionally travel for project or team meetings that require in-person attendance as necessary.

⛳️ Requirements

• A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline.

• Over 12 years of programming experience.

• Extensive experience with high-scale messaging/streaming systems and distributed processing engines capable of handling thousands of events per second at minimum.

• Mastery in high-level service design, with the ability to model complex interfaces and internals in a modular, composable, and extensible manner.

• Expert programming skills in Go or comparable concurrent, object-oriented languages.

• Practical experience in identifying, prototyping, and deploying Generative AI (GenAI) and LLM solutions for real-world engineering or data processing challenges.

• Technical expertise in distributed systems, high-scale data ingestion, and cloud-native architecture.

• Advanced proficiency with high-throughput datastores, distributed caching layers, and Docker/Kubernetes.

• Experience with contemporary CI/CD pipelines and observability frameworks such as Datadog, Grafana, and Prometheus.

• Familiarity with AI/ML infrastructure and data workflows.

• Hands-on experience in managing, optimizing, and operating large-scale AWS cloud infrastructure.

• Strong communication, problem-solving, mentoring, and operational excellence skills.

🏝️ Benefits

• Competitive pay

• Generous time off

• Ample parental and wellness leave

• Healthcare

• Retirement savings program

• Volunteering and donation support