Principal DevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the long-term technical vision for our cloud platform, providing guidance to leadership on architectural strategy, investment priorities, and systemic risk management.

• Set organizational benchmarks for cloud reliability, observability, and operational excellence, encompassing SLO/SLI frameworks, incident management protocols, and the foundational tooling that supports them.

• Act as the primary solutions engineering authority for partner teams, converting cross-functional requirements into platform strategies and prioritizing investments in developer experience.

• Take ownership of the developer experience roadmap by identifying and addressing systemic gaps in self-service infrastructure, CI/CD workflows, and operational visibility throughout engineering.

• Proactively identify systemic risks within our AWS infrastructure, IaC practices, and delivery pipelines, driving organizational initiatives before potential issues escalate into incidents.

• Convert complex infrastructure risks and platform strategies into clear, business-aligned narratives for Director-level and executive stakeholders to facilitate resourcing and prioritization decisions.

• Mentor Staff (T4) and Senior (T3) engineers, exemplifying the culture of engineering rigor, documentation, and cross-functional accountability that is expected across the organization.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related field.

• Over 8 years of experience in cloud platform or infrastructure engineering with a proven track record of technical impact at the organizational level.

• In-depth AWS expertise across compute (EC2, ECS, Lambda), networking (VPCs, Transit Gateway, Route 53, CloudFront), data (RDS, S3), and security (IAM, Secrets Manager, Systems Manager), with a history of making high-stakes architectural decisions.

• Extensive knowledge of cloud reliability and operational excellence, including SLO/SLI design, centralized observability, alerting strategies, and incident lifecycle management at production scale.

• Expert-level experience with Terraform and IaC platform leadership, including organizational module strategy, policy-as-code, and self-service provisioning standards that can scale across teams with diverse infrastructure maturity.

• Demonstrated ability as a solutions engineering partner and advocate for developer experience, collaborating with teams to identify needs, prioritize initiatives, and deliver platform capabilities that minimize toil and enhance engineering velocity.

• Exceptional communication skills at the executive level, capable of translating infrastructure risks and platform strategies into business-aligned narratives for Director and VP audiences, fostering alignment without formal authority.

• Proven history of mentoring Staff and Senior engineers, establishing organization-wide engineering standards, and fostering a culture of technical accountability and documentation rigor.

• Ability to translate business objectives and organizational risks into multi-year platform roadmaps, sequencing initiatives based on strategic impact and advocating for long-term technical investments.

• Experience in establishing CI/CD governance models and delivery philosophies at an organizational level, defining standards and self-service patterns that teams can build upon, without directly managing pipeline implementations.

🏝️ Benefits

• Comprehensive healthcare coverage.

• Stock awards.

• Monthly wellness stipend.

• Retirement savings match.

• Lifetime Headspace membership.

• Generous parental leave.