Principal Customer Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the business development and expansion of BOP Engineering, especially in power uprates and component replacements.

• Collect market intelligence to inform product development and propose innovative concepts.

• Evaluate customer inquiries and requirements to create competitive solutions.

• Collaborate with Sales Teams and Engineering departments on customer strategies and solutions.

• Coordinate the development of proposals with engineering teams to obtain labor and materials & services estimates.

• Facilitate the creation of cost estimates, risk assessments, technical descriptions, project timelines, compliance matrices, and project cash flow analysis.

• Work alongside the Commercial Integration team to finalize and distribute offer letters.

• Engage in technical discussions with customers.

• Create presentations for both customers and internal stakeholders.

• Address urgent customer issues and review lessons learned.

• Attend industry conferences to foster and develop customer relationships.

• Monitor and report on product opportunities, prioritize them, and drive them to completion.

• Support the standardization of proposal development materials.

• Extract data and produce engineering estimates and visual representations.

• Supervise the design, development, implementation, and analysis of complex technical products, processes, and systems.

• Report directly to the Customer Solutions Manager.

⛳️ Requirements

• A Bachelor's degree or equivalent in Engineering.

• Four years of experience in a technical role within the industry.

• Proficiency in SharePoint administration.

• Ability to work remotely from anywhere in the United States.

• Must comply with applicable United States export control regulations.

🏝️ Benefits

• Comprehensive medical benefits, which may include medical, dental, vision, prescription coverage, and Health Savings Account (HSA) with employer contribution options.

• Wellness programs designed to assist employees in maintaining their health and well-being.

• Employee Assistance Program offering support for employees and their household members.

• 401(k) plan with company match.

• Paid vacation time and company holidays.

• Opportunities for flexible work arrangements to enhance work-life balance.

• Educational reimbursement and comprehensive career development programs.

• Global recognition and service programs.

• Employee referral program.