Principal Consultant – Strategic Advisory

This is a fully remote position, open to applicants in Florida, +3 more locations.

📋 Description

• Oversee the comprehensive delivery of enterprise strategy and transformation projects utilizing Coastal’s True North methodology.

• Convert intricate business challenges into structured hypotheses, analytical work plans, and clear decision-making points.

• Transform enterprise strategy into technology-aligned transformation roadmaps.

• Facilitate alignment among leadership regarding business capabilities and the operational model implications of technology-driven change.

• Collaborate with market sales and delivery leaders from pre-sales to delivery stages.

• Develop strategic narratives that link business context, market dynamics, operational realities, and technological enablement.

• Design and lead working sessions with senior executives and cross-functional enterprise leadership teams.

• Clarify roles, decisions, and ownership among stakeholders.

• Foster trust, navigate organizational politics, and manage stakeholder emotions effectively.

• Perform internal capability assessments and utilize data-driven frameworks to establish strategic priorities, success metrics, and outcomes.

• Create business cases, conduct valuation and ROI analyses, and develop scenario models.

• Measure strategic impacts and present trade-offs to executives.

• Adjust strategies in response to new information or disruptions while maintaining coherence and momentum.

• Ensure quality and consistency in work products and client outcomes.

• Act as a trusted advisor to executives and manage stakeholder expectations proficiently.

• Collaborate with project managers and client sponsors to define governance, decision rights, and execution oversight.

• Mentor and enhance the skills of consultants.

• Contribute to Coastal’s strategy offerings, reusable assets, and thought leadership initiatives.

• Assist in business development, account growth, and pursuing follow-on opportunities.

⛳️ Requirements

• Over 10 years of experience in enterprise strategy and advisory consulting.

• Proven expertise in advising C-suite and senior executives, facilitating high-stakes decision-making, and alignment.

• Established history of leading complex, cross-functional enterprise transformations and shifts in operating models.

• Comfort in navigating imperfect information and ambiguity.

• Strong quantitative skills, including business case development, ROI modeling, valuation methods, and financial analysis.

• Exceptional communication and storytelling abilities across both written and visual formats for executive audiences.

• Demonstrated capacity to influence without authority and quickly build trust in high-stakes, politically complex environments.

• Working knowledge of Salesforce as a business platform and ecosystem.

• Understanding of fundamental CRM concepts and enterprise use cases, including sales, service, experience/digital, analytics, and platform.

• Ability to engage credibly with Salesforce stakeholders to connect strategy with value realization and adoption outcomes.

• Capability to identify transformation risks associated with governance, data quality, process standardization, and change adoption.

• Experience advising leaders in or adjacent to Salesforce-enabled transformations.

• Must possess full-time permanent work authorization in the US.

• Preferred: extensive business, enterprise consulting, and industry knowledge in relevant sectors.

• Preferred: experience consulting for or with Fortune 500 and 100 companies.

• Preferred: leadership experience in organizational transformation, operating model design, governance, KPI/OKR design, or enterprise change initiatives.

• Preferred: familiarity with Salesforce program operating models and governance frameworks.

• Preferred: proficiency in financial modeling.

• Preferred: experience in quickly learning new industries and business models.

• An undergraduate degree is preferred, or equivalent experience.

• Professional certifications in strategic consulting are highly desirable, including CMC, SPP, SMP, and Six Sigma.

🏝️ Benefits

• Flexible working hours that prioritize a life-work balance.

• Fully remote work options.

• Unlimited Paid Time Off (RTO).

• 401K plan with Company Match.

• Comprehensive Medical, Vision, and Dental coverage.

• Competitive opportunities for quarterly and annual bonuses.

• Reimbursements for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Occasional in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Frequent team and cultural activities, both virtual and in-person, including Lunch and Learns, Happy Hours, team-building events, and the Holiday Party.

• Quarterly All-Hands meetings.

• Open-door leadership policy allowing access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career guidance and support.

• A culture of trust, transparency, and respect across all levels of the organization.