Principal Clinical Specialist, Superficial Venous Interventions (SVI)

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver comprehensive technical support for Superficial Venous Interventions products and associated procedures.

• Provide training to physicians, nurses, technicians, sales representatives, and other relevant audiences on Closure System and VenaSeal products and procedures.

• Conduct ultrasound in-services, product in-services, mock cases, case coverage, and training for field employees.

• Assist in case support and provide technical coverage to enhance business operations.

• Educate clients regarding products and the related procedures.

• Collaborate with physicians and lab/office staff for effective case selection.

• Investigate customer complaints, formulate solutions, prepare reports, and present recommendations to management.

• Enhance territory sales strategy through partnerships, in-servicing, market development, inventory support, purchase-order collection, and technical case assistance.

• Train and support CVG sales and clinical teams concerning peripheral products.

• Engage in company-sponsored training and educational initiatives.

• Maintain up-to-date technical knowledge and skills.

• Provide feedback on product performance and suggestions for improvement to Research and Development.

• Collaborate with the Sales team to create site-specific sales strategies for venous vascular products in established accounts across the United States.

• Aid in developing tools and tactics to enhance the effectiveness of sales strategies.

• Offer support to hospitals, surgery centers, and physician offices as needed.

• Keep the manager updated on any changes in schedule and workload.

• Adhere to financial, regulatory, and quality compliance standards.

⛳️ Requirements

• High School Diploma with 9+ years of experience, or an Associate's degree with 5+ years, or a Bachelor’s degree with 3+ years.

• Preferred experience in ultrasound and/or venous procedures.

• Comprehensive knowledge of medical terminology, medical procedures, and the medical device industry.

• Exceptional customer service abilities.

• Strong interpersonal, written, and verbal communication skills.

• Proficiency in PC operations and expertise in Microsoft Outlook, Excel, Word, and PowerPoint.

• Capability to foster and maintain positive relationships across various organizational levels.

• Demonstrated project management skills and experience in program coordination.

• Ability to manage multiple tasks/projects in a fast-paced environment while adhering to deadlines.

• Strong work ethic.

• RVT or RVS certification is beneficial but not required.

• Capacity to lift 20 pounds.

• Ability to perform extended periods of computer-based work.

• Adequate hearing, sight, and speaking capabilities.

• Proficient in using computers and CT reconstruction programming.

• Willingness to travel extensively by car and plane.

• Valid driver’s license for the state of residency and an active vehicle insurance policy.

• Ability to wear a lead apron for an average of 2–3 hours.

• Capability to work in Cath Labs or Operating Rooms with radiation exposure.

• Willingness to travel by car or plane with overnight stays up to 50–75% of the time.

• Availability to conduct company business outside the standard Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

• Ability to wear required personal protective equipment.

• Capacity to work in hospitals, surgical centers, and physician offices.

• For foreign baccalaureate degrees, a degree that meets the criteria of 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

• Unrestricted U.S. work authorization is required upon hiring and throughout employment for roles below Principal level.

🏝️ Benefits

• Comprehensive training, mentorship, and guidance.

• Competitive compensation package.

• Short-term incentive program.

• Sales Incentive Plan (SIP).

• Health, dental, and vision insurance coverage.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance policy.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance and reimbursement options.

• Simple Steps global well-being program.

• Various incentive plans.

• 401(k) plan with employer contributions and matching.

• Short-term disability benefits.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for Vice Presidents and higher, or subject to IRS earnings minimums.

• Paid sick leave for temporary employees as mandated by applicable state law.