Principal Clinical Specialist, Superficial Venous Interventions

This is a fully remote position, open to applicants in California.

📋 Description

• Offer comprehensive technical support for Superficial Venous Interventions products and procedures to healthcare professionals, including physicians, nurses, and technicians.

• Educate customers and potential audiences on the Closure System, VenaSeal, Closure Fast, RFS, RFG2, superficial venous ultrasound, and related supplies.

• Conduct in-services on ultrasound and products, facilitate mock cases, provide case coverage, and train field employees.

• Deliver case support and technical assistance for critical cases.

• Train and inform customers on product usage and related procedures.

• Collaborate with physicians and lab/office staff regarding case selection.

• Investigate and resolve customer complaints, generate solutions, prepare reports, and provide recommendations to management.

• Assist in executing territory sales strategy through collaboration with sales, in-servicing, market development, inventory support, purchase order collection, and technical case assistance.

• Educate and support CVG sales and clinical counterparts concerning peripheral products.

• Engage in company-sponsored training and educational programs.

• Maintain up-to-date technical knowledge and skills.

• Provide feedback to Research and Development regarding product performance and potential enhancements.

• Collaborate with the Sales team to create site-specific sales strategies for venous vascular products in the United States.

• Aid in the development of tools and tactics to enhance sales strategy effectiveness.

• Provide support to hospitals, surgery centers, and physician offices as needed.

• Keep the manager updated on schedule and workload changes.

• Comply with financial, regulatory, and quality standards.

⛳️ Requirements

• High School diploma with 9+ years of experience, or an Associate degree with 5+ years, or a Bachelor’s degree with 3+ years of relevant experience.

• Experience with ultrasound and/or venous procedures is preferred.

• Comprehensive understanding of medical terminology, medical procedures, and the medical device industry.

• Exceptional customer service abilities.

• Strong interpersonal, written, and verbal communication skills.

• Proficient in PC usage and knowledgeable in Microsoft Outlook, Excel, Word, and PowerPoint.

• Capability to establish and maintain positive relationships across all organizational levels.

• Strong project management skills with experience in program coordination.

• Ability to manage multiple tasks and projects in a fast-paced environment while meeting deadlines.

• Strong work ethic.

• Registered Vascular Technologist (RVT) or Registered Vascular Specialist (RVS) certification is beneficial but not mandatory.

• Capability to lift up to 20 pounds.

• Proficient in using computers and CT reconstruction software.

• Willingness to travel extensively by car and air.

• Valid driver's license for the state of residency and an active vehicle insurance policy.

• Ability to wear a lead apron for an average of 2–3 hours.

• Capacity to work in Cath Labs or operating rooms with radiation exposure.

• Willingness to travel by car or plane with overnight stays up to 50–75% of the time, depending on location.

• Ability to conduct company business outside of the typical Monday–Friday, 8:00 a.m.–5:00 p.m. hours.

• Ability to wear all required personal protective equipment (PPE).

• Capability to work in hospitals, surgical centers, and physician offices.

• For foreign baccalaureate degrees, a degree that meets the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is needed.

• Unrestricted U.S. work authorization is required at the time of hire and throughout employment for roles below the Principal level.

🏝️ Benefits

• Competitive salary.

• Flexible benefits package.

• Sales Incentive Plan (SIP).

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

• Paid sick time for temporary employees, as mandated by applicable state law.

• Employee Stock Purchase Plan available for temporary employees.