Principal, Client Service Leader

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Drive the expansion of Apex’s infrastructure services within the specified local market.

• Formulate and implement a strategic plan to strengthen relationships with municipal, utility, and public-sector clients.

• Utilize existing client connections and market knowledge to position Apex as a reliable regional partner.

• Collaborate with Divisional and Regional Leadership to synchronize local initiatives with Apex’s overarching infrastructure strategy.

• Act as a trusted advisor to municipal and utility clients.

• Identify and seek new project opportunities, oversee proposal development, and manage interview and negotiation processes.

• Promote cross-selling of Apex’s complementary environmental, construction, and compliance services.

• Represent Apex at professional associations, technical committees, and industry conferences.

• Supervise the delivery of municipal infrastructure projects such as water and wastewater treatment, distribution/collection systems, stormwater management, and transportation or civil engineering.

• Ensure technical excellence, quality control, and compliance with scope, schedule, and budget.

• Provide technical leadership, mentoring, and QA/QC oversight to project teams.

• Manage project performance metrics, including backlog, utilization, and profitability.

• Recruit, mentor, and develop engineers, project managers, and technical personnel.

• Cultivate a collaborative, high-performance culture centered on client satisfaction and technical excellence.

⛳️ Requirements

• BS or MS Degree in Civil or Environmental Engineering or a related engineering discipline.

• Over 15 years of experience in municipal infrastructure.

• Preferred registration as a Professional Engineer in CT.

• Proven success in developing new markets, securing essential municipal clients, and meeting financial growth objectives.

• Strong history of mentoring, team development, and leading cross-disciplinary project teams.

• Demonstrated capability to work effectively with clients in a progressive manner to foster growth and sustained performance through adept leadership.

• Exceptional written and verbal communication skills.

• Eagerness to manage and mentor staff at all levels.

🏝️ Benefits

• Minimum $20,000 sign-on bonus, in line with the Company's sign-on bonus program and applicable terms and conditions.

• Annual bonus opportunities.

• Company-subsidized medical and dental coverage.

• Company-paid life, short-term, and long-term disability insurance.

• 401k matching.

• Tuition assistance.

• Cross-training opportunities.

• Chance to work on a diverse range of projects.

• Performance-based bonuses or other incentives.